Hope Crooks
Muncie,IN
Summary
Dynamic and adaptable professional with a proven track record at Ball State University, excelling in roles requiring dependability and exceptional organization skills. Mastered customer relations and front desk operations, significantly enhancing office efficiency and client satisfaction. Demonstrates a unique blend of flexibility and relationship-building abilities, ensuring positive outcomes in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Student Receptionist
Ball State University
08.2023 - Current
- Assisted with special projects assigned by supervisors, demonstrating adaptability within various roles throughout the academic year.
- Supported office staff with various daily tasks, ensuring efficient completion of time-sensitive assignments.
- Developed strong rapport with faculty, staff, students, and visitors through consistent professionalism while addressing their needs effectively.
Tanning Consultant
Palm Beach Tan
05.2024 - 08.2024
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
Education
Bachelor of Science - Nursing
Ball State University
Muncie, IN05-2027
High School Diploma -
North Central High School
Farmersburg, IN05-2023
Skills
- Dependability
- Flexibility
- Building relationships
- Time management
- Organization skills
- Customer/Client relations
- Front desk operations
Timeline
Tanning Consultant
Palm Beach Tan
05.2024 - 08.2024
Student Receptionist
Ball State University
08.2023 - Current
Bachelor of Science - Nursing
Ball State University
High School Diploma -
North Central High School
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