Hope Culbertson
Watertown,NY
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Activities Coordinator
Samaritan Summit Village
03.2021 - 10.2024
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Sought and obtained community opportunities for cultural and recreational participation.
- Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
- Organized diverse activities, addressing various interests and promoting social interaction among participants.
- Maintained thorough documentation of attendance records, incident reports, and other pertinent information related to each participant''s experience within the program.
- Implemented successful fundraising initiatives to support special events or outings for participants.
- Managed budgetary constraints effectively by identifying cost-efficient activities and materials.
- Established partnerships with local businesses that provided additional resources or services related to program offerings which enhanced overall participant experiences.
- Promoted physical wellness through the implementation of group exercise classes tailored to various ability levels.
- Increased activity participation by maintaining a welcoming and inclusive environment for all attendees.
- Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
- Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
- Assisted management in developing new programs for improved resident satisfaction and overall wellbeing.
- Partnered across departments to run smooth, professional events and activities.
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
- Created daily newsletter to keep residents informed and engaged about upcoming activities and initiatives.
- Fostered sense of belonging and community among participants by initiating and leading regular social groups and clubs.
- Boosted participant satisfaction with creative theme-based activities, ensuring memorable and engaging experience.
- Self-motivated, with a strong sense of personal responsibility.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Ensured safety and compliance with local regulations by conducting regular audits of program spaces, equipment, and materials.
- Fostered a sense of belonging among participants through regular recognition of achievements during group gatherings and celebrations.
Teacher's Aide & 1:1 Student Aide
Jefferson Lewis BOCES
09.2019 - 11.2021
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Supported classroom activities, tutoring, and reviewing work.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Maintained safety and security by overseeing students in recess environments.
- Distributed learning materials such as worksheets, textbooks and group assignments.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
- Actively participated in departmental meetings, collaborating with colleagues to identify areas for improvement within the school community.
- Participated in professional development opportunities to stay current on educational best practices and enhance teaching skills.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Served as a positive role model for students through consistent demonstration of respect, kindness, and responsibility.
- Supported classroom management by maintaining a clean and orderly learning environment.
- Supported student learning objectives through personalized and small group assistance.
- Supported student physical, mental, and social development using classroom games and activities.
Comfy Chic Living in LuLaRoe With Hope
Self Employed Services
04.2016 - 12.2019
- Met customers in homes and businesses to discuss and demonstrate products.
- Enhanced customer satisfaction by providing customized product solutions and building rapport through exceptional communication.
- Spearheaded initiatives aimed at expanding company''s reach within new/existing markets, tapping into untapped revenue streams.
- Cultivated strong client relationships through consistent follow-ups and timely resolution of concerns, ensuring repeat business opportunities.
- Achieved top-tier ranking among peers via consistently surpassing quotas through persistence, dedication and proactive outreach efforts.
- Established trust with clients through transparent negotiations, ethical practices, and excellent service delivery standards.
- Provided comprehensive product training to new hires, contributing to their rapid integration into the sales team.
- Stayed current on company offerings and industry trends.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Developed, maintained and utilized diverse client base.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Informed customers of promotions to increase sales productivity and volume.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Prioritized time management skills to handle multiple client accounts simultaneously while maintaining high-quality interactions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Participated in ongoing training sessions to stay current on industry trends, product knowledge, and sales techniques.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Associate of Arts - Liberal Arts And Sciences
Jefferson Community College
Watertown, NY05-2000
High School Diploma -
Watertown Senior High School
Watertown, NY06-1998
Skills
- Calendar Management
- Senior Activities Planning
- Special Needs Programming
- Disability Awareness
- Inventory Coordination
- Resident support
- Program Development
- Music and Entertainment Coordination
- Activities documentation
- Facilities preparation
- Conflict Resolution
- Attention to Detail
- Time Management
- Multitasking Abilities
Languages
English
Native or Bilingual
Interests
- Gardening
- Camping
- Volunteering
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Road Trips
- Music
- Photography
- Dance
- Fashion
- Youth Development Programs
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteer Work
- DIY and Home Improvement
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- Watching Movies and TV Shows
- Auto Repair/Restoration
- I like looking at the stars and learning about constellations
- Animal Care
- Personal Development and Self-Improvement
- Cooking
- Baking
- Crafting and DIY Projects
Awards
I am a Girl Scout Gold Award Recipient!
Timeline
Activities Coordinator
Samaritan Summit Village
03.2021 - 10.2024
Teacher's Aide & 1:1 Student Aide
Jefferson Lewis BOCES
09.2019 - 11.2021
Comfy Chic Living in LuLaRoe With Hope
Self Employed Services
04.2016 - 12.2019
Associate of Arts - Liberal Arts And Sciences
Jefferson Community College
High School Diploma -
Watertown Senior High School
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