Summary
Work History
Education
Skills
Timeline
Generic

Hope Curtis

Leesburg

Summary

Proven Assistant Manager with a track record of enhancing customer satisfaction and boosting sales at Family Dollar. Excels in relationship building and cash handling accuracy, significantly reducing discrepancies. Demonstrates exceptional teamwork, collaboration, and problem-solving skills, ensuring a positive shopping environment and efficient store operations.

Work History

Sales Associate

Family Dollar
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Assistant Manager

Family Dollar
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Sales Associate

Family Dollar
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Academy High School
Erie, PA
06.1986

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening skills
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Goal oriented
  • Relationship building
  • Cash handling
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation
  • Money handling
  • Client service
  • Conflict resolution
  • Cash handling accuracy
  • Stocking and receiving
  • Store opening and closing
  • Sales expertise
  • Product sales

Timeline

Sales Associate

Family Dollar

Assistant Manager

Family Dollar

Sales Associate

Family Dollar

High School Diploma -

Academy High School

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Hope Curtis