Hope Dickman
Sandusky
Summary
Compassionate and dedicated STNA with 9 years of experience in providing exceptional patient care and daily living support. Certified Dementia Practitioner with a strong background in mental health and veteran services, skilled in maintaining confidentiality and ensuring the well-being of residents. Proven ability to multitask, prioritize effectively, and collaborate within a team to enhance quality of life for individuals. Seeking to leverage my extensive experience and passion for creativity in an Activity Specialist role, where I can connect with residents and make a meaningful impact on their daily lives.
Overview
10
10
years of professional experience
Work History
Therapeutic Aide
Ohio Veterans Home Sandusky
10.2015 - Current
- Enhanced patient comfort by providing compassionate care and assistance with daily living activities.
- Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
- Assisted with range-of-motion exercises, contributing to improved mobility and overall health for patients.
- Ensured proper nutrition for patients by preparing and serving meals according to dietary requirements.
- Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
- Collaborated with healthcare professionals to develop personalized care plans for each patient''s specific needs.
- Transported patients safely to medical appointments, fostering timely access to essential healthcare services.
- Monitored vital signs regularly, reporting any concerning changes to supervising medical staff promptly.
- Contributed to a positive atmosphere by creating friendly interactions between fellow aides and the nursing team members.
- Maintained accurate records of patient progress through detailed documentation of care provided during each shift.
- Improved communication between family members and medical staff by acting as a liaison when necessary.
- Ensured patient safety by identifying potential hazards within their living environments and implementing preventative measures accordingly.
- Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
- Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
- Educated patients on proper self-care techniques, empowering them towards increased independence over time.
- Upheld strict confidentiality standards regarding sensitive personal information about patients while conducting caregiving duties.
- Adapted care strategies to accommodate the diverse cultural, religious, and personal preferences of patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Offered caring companionship and emotional support.
Dietary Aide/ Cook
Parkvue Community
04.2015 - 10.2015
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Educated patients about the importance of proper nutrition for overall health improvement and disease management.
- Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Education
NCCDP - Certified Dementia Practitioner
Lorain County Community College
Elyria, OH05.2019
High School Diploma -
Sandusky High School
Sandusky, OH06.2014
Some College (No Degree) - Activity Therapy
Lorain County Community College
Elyria, OHNursing
Cleveland State University
Cleveland, OHSome College (No Degree) - State Tested Nurse Assistant
Sandusky High School
Sandusky, OHSkills
- Daily Living Support
- Patient Care
- Housekeeping Abilities
- Daily Living Assistance
- Multitasking capabilities
- Confidentiality maintenance
- Reliability and punctuality
- Record keeping
- Mental health
- Veteran services
- Flexibility
- Active listening
- Problem-solving abilities
- First aid knowledge
- Conflict resolution
- Adaptability
- Critical thinking
- Team collaboration
- Task prioritization
- Attention to detail
- Empathy and compassion
- Stress management
- Effective communication
- Healthcare terminology
- Professionalism
- Patient Charting
- Dedicated Team Player
- Basic documentation
- Resourceful
- Positive Attitude
- Patience
- Creativity
- Customer Service
Additional Information
7 years of experience working on a Memory Care Unit at the Ohio Veterans Home, specializing in Alzheimer’s and Dementia. Skilled in maintaining a calm and comfortable environment for residents by understanding the emotions behind their behaviors. Experienced in utilizing various therapeutic activities, including music, sensory engagement, and exercise, to effectively redirect and support residents.
Timeline
Therapeutic Aide
Ohio Veterans Home Sandusky
10.2015 - Current
Dietary Aide/ Cook
Parkvue Community
04.2015 - 10.2015
NCCDP - Certified Dementia Practitioner
Lorain County Community College
High School Diploma -
Sandusky High School
Some College (No Degree) - Activity Therapy
Lorain County Community College
Nursing
Cleveland State University
Some College (No Degree) - State Tested Nurse Assistant
Sandusky High School