Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Hobbies and Interests
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Hope Donald

Hope Donald

Gilbert,AZ

Summary

Dynamic Men's Basketball Manager with a proven track record at Coach, excelling in relationship building and creative problem-solving. Demonstrated adaptability and strong organizational skills while enhancing team loyalty and communication. Known for efficiently managing operations and fostering a collaborative environment, ensuring seamless execution of tasks during flexible hours.


Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.

Overview

3
3
years of professional experience

Work History

Men's Basketball Manager

Coach
09.2024 - 05.2025
  • Cultivated strong relationships with team to build loyalty
  • Learned and adapted quickly to new technology and software applications.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to develop and implement creative solutions to complex problems.

Retail Sales Associate

Label Shopper
12.2021 - 08.2022
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
  • Maintained clean and organized sales floor, contributing to positive store environment.
  • Collaborated with team members to restock merchandise, ensuring inventory availability for customers.
  • Handled customer complaints professionally, resolving issues to improve satisfaction rates.
  • Provided support during promotional events by setting up displays, attracting customer engagement.

Education

Bachelor of Science - Kinesiology

Saint Mary's of The Woods
Terre Haute, IN

Associates Degree of General Studies - General Studies

Ivy Tech Community College
05-2023

High School Diploma -

Tri-West High School
05-2022

Skills

  • Teamwork
  • Active listening
  • Multitasking
  • Relationship building
  • Adaptability and flexibility
  • Relationship building
  • Problem-solving abilities

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 6 in the development of helping improve store, selling sales, and getting everything prepared for customers.

Languages

Spanish
Limited Working

Timeline

Men's Basketball Manager

Coach
09.2024 - 05.2025

Retail Sales Associate

Label Shopper
12.2021 - 08.2022

Associates Degree of General Studies - General Studies

Ivy Tech Community College

High School Diploma -

Tri-West High School

Bachelor of Science - Kinesiology

Saint Mary's of The Woods

Hobbies and Interests

  • Gym Workouts
  • Passionate about balancing physical health with mental and emotional wellness.
  • Adventure Travel

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