Hope Doughty
Houma,LA
Overview
14
14
years of professional experience
Work History
Barber
Self Employed Web
Houma, LA
01.2024 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Styled hair according to customer preferences.
Owner
Best Stop Barber Shop
Houma, LA
11.2010 - 08.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Generated revenues yearly and effectively capitalized on industry growth.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
Education
High School Diploma -
Ellender Memorial High School
Houma, LACosmetology License -
South Louisiana Beauty College
Houma, LA04.1994
Skills
- Quick learner
- Team collaboration
- Customer safety
- Verbal communication strength
- Work area sanitation
- Cleaning and sanitation
- Client consultation
- Appointment scheduling
- Precision haircutting
- Beard trimming
- Beard shaping
- Clipper techniques
- Hot towel treatments
- Razor shaving
- Professional manner
- Opening and closing procedures
- Clippers usage
- Razor cutting expert
- Fade mastery
- Hair maintenance expert
- Facial hair design
- Accurate money handling
- Networking expertise
- Sanitation practices
- Client consultations
- Product knowledge
- Blow-drying techniques
- Hair coloring
- Scalp treatments
- Mentoring and training
- Client needs assessment
- Mustache grooming
- Shampooing expertise
- Texturizing techniques
- Industry trends
- Upselling services
- Client scheduling
Timeline
Barber
Self Employed Web
01.2024 - Current
Owner
Best Stop Barber Shop
11.2010 - 08.2021
High School Diploma -
Ellender Memorial High School
Cosmetology License -
South Louisiana Beauty College