Hope Edwards
Saint Leonard,MD
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
16
16
years of professional experience
Work History
Registered Nurse
Recovery Centers Of America
10.2023 - 08.2024
- Supported patients'' emotional well-being, providing compassionate listening during difficult times in their healing journey.
- Mentored new rehabilitation nurses, sharing expertise in evidence-based practices leading to successful integration within the team.
- Collaborated with interdisciplinary teams for comprehensive patient care and improved treatment outcomes.
- Developed and led support groups for patients undergoing rehabilitation, providing a space for peer connections and emotional healing.
- Served as a liaison between physicians, therapists, case managers, insurance companies to ensure proper coordination of services for each patient.
- Provided emotional support to patients during difficult rehabilitation processes, fostering a trusting environment.
- Educated patients on the detox process, setting realistic expectations and providing emotional support throughout their journey.
- Provided crisis intervention services during high-stress situations to maintain patient safety and stability during the detox process.
- Promoted a therapeutic environment conducive to recovery by fostering trust, open communication, and empathy with patients.
Registered Nurse
Brightstar Healthcare
01.2023 - 06.2023
- Assessed patient conditions regularly, promptly reporting changes in status to healthcare providers for timely intervention.
- Educated patients and families on disease management, prevention strategies, and self-care techniques.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Coordinated with physicians, therapists, social workers, and other healthcare professionals to ensure seamless continuity of care for patients.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Improved patient comfort by skillfully addressing pain management concerns and adjusting care accordingly.
- Enhanced patient recovery by developing customized home care plans tailored to individual needs.
- Delivered high-quality palliative care for terminally ill patients, offering comfort and dignity during end-of-life stages.
- Managed caseloads efficiently by prioritizing patient needs and organizing schedules accordingly.
Registered Nurse, Emergency Department
Medstar Southern Maryland Hospital
03.2022 - 12.2022
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Organized and managed care of patients undergoing various therapies and procedures.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
- Implemented medication and IV administration, catheter insertion and airway management.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Managed care from admission to discharge.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Collected blood, tissue and other laboratory specimens and prepared for lab testing.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Managed care from admission to discharge
- Assisted doctors with examinations of patients by taking vital signs and drawing blood
- Provided direct patient care, stabilized patients and determined next course of action
- Administered first aid treatment and life support to care for sick or injured individuals
- Used Epic and Cerner (Powerchart) to maintain records of patient care, condition and progress and reported and discussed observations with supervisor.
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
Registered Nurse
RN Network
08.2021 - 02.2022
- Administered different therapies and medications in line with physician orders and treatment plan.
- Educated patients and answered questions about health condition, prognosis and treatment.
- Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated family members and caregivers on patient care instructions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Advocated for and strived to protect health, safety and rights of patient.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Registered Nurse
Level One Personnel
01.2021 - 07.2021
- Managed care from admission to discharge, including patient assessments, care planning, health educations and discharge support.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Provided direct patient care, stabilized patients and determined next course of action.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks.
Registered Nurse
Pathways
08.2018 - 01.2021
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities to prevent further disability
- Audited charts daily and reviewed all clinical documents to verify accuracy and completeness, progress towards core measurable targets and completion of appropriate patient health education
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches
- Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care
- Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs
- Observed and reported patient condition, progress and medication side effects to accurately document updates
- Documented patient information obtained from interviews concerning symptoms, medications and prior treatment
Registered Nurse
Pediatric Healthline
12.2017 - 08.2018
- Asked parents pre-determined questions based on age of child
- Conducted complete medical examinations and evaluated children's health conditions
- Provided educational support to patients and families to inform them of procedures
- Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care
- Educated family members and caregivers on patient care instructions
- Performed triage on all incoming patients and determined severity of injuries and illnesses
- Observed and reported patient condition, progress and medication side effects to accurately document updates
- Provided skilled, timely and level-headed emergency response to critically-ill patients
- Educated patients and answered questions about health condition, prognosis and treatment
- Communicated with healthcare team members to plan, implement and enhance treatment strategies
Registered Nurse - Med Surg / ER / Observation
Anne Arundel Medical Center
08.2011 - 11.2017
- Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence
- Cared for patients in 40-bed unit, supporting fellow nurses in delivering outstanding treatment to patients
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations
- Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability
- Oversaw work of nursing student technicians and externs to educate on proper procedures and how to prioritize care tasks
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity
- Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities
- Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management
- Observed and reported patient condition, progress and medication side effects to accurately document updates
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion
- Audited charts daily and reviewed all clinical documents to verify accuracy and completeness, progress towards core measurable targets and completion of appropriate patient health education
- Documented patient information obtained from interviews concerning symptoms, medications and prior treatment
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes
- Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems
- Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management
- Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads
- Performed triage on all incoming patients and determined severity of injuries and illnesses
- Collaborated with interdisciplinary healthcare personnel to meet patients' personal, physical, psychological and cognitive needs
- Investigated and resolved issues affecting hospital operations and patient care, including power or system outages, patient or family grievances, security issues and employee issues
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care
- Diagnosed and treated patients with chronic and acute health problems such as MI, arrhythmias, asthma, COPD and pneumonia
- Promoted professional development opportunities to encourage nurses to pursue continuous training
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care
- Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials
- Implemented interventions, including medication and IV administration, catheter insertion and airway management
- Delivered medications via oral, IV and intramuscular injections, monitoring responses to catch and address new concerns
Registered Nurse - Neuro Stepdown
Chesapeake General Hospital
03.2011 - 08.2011
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
- Observed and reported patient condition, progress and medication side effects to accurately document updates.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
- Managed quality care for patients with varied conditions, including heart failure, end-stage renal disease and coronary artery disease.
Registered Nurse - Cardiac Stepdown
Sentara Norfolk General Heart Hospital
07.2008 - 03.2011
- Liaised with patients following cardiothoracic surgical procedures, providing support and education on post-surgical care.
- Maintained detailed records of patient conditions, reactions and progress in alignment with physician orders.
- Assessed patients, collecting data and prioritizing cases in accordance with standards, policies, procedures and guidelines.
- Administered nursing care to cardiac patients undergoing diagnostic, therapeutic or emergency services.
- Prioritized and revised patient care activities based on acuity of symptoms and patient preferences.
- Contributed to high-quality, cost-effective healthcare as key member of cardiac nursing team caring for up to 4 patients daily.
- Monitored patient reactions after administering medications and IV therapies.
- Updated patient charts using Epic with data such as medications to keep records current and support accurate treatments.
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Implemented interventions, including medication and IV administration, catheter insertion and airway management.
Education
Associate of Science - Nursing
Sentara College of Health Sciences
Chesapeake, VA06.2008
Bachelor of Social Work - Nursing
Walden University
Minneapolis, MN01.2025
Skills
- Administering medication
- Compliance reporting expert
- Diabetes and nutrition treatments
- Dosage calculation
- Strong clinical judgment
- Intravenous Therapy
- Triaging
- Cardiac Arrest
- Nursing Consultation
- Blood Draw and Sample Collection
Timeline
Registered Nurse
Recovery Centers Of America
10.2023 - 08.2024
Registered Nurse
Brightstar Healthcare
01.2023 - 06.2023
Registered Nurse, Emergency Department
Medstar Southern Maryland Hospital
03.2022 - 12.2022
Registered Nurse
RN Network
08.2021 - 02.2022
Registered Nurse
Level One Personnel
01.2021 - 07.2021
Registered Nurse
Pathways
08.2018 - 01.2021
Registered Nurse
Pediatric Healthline
12.2017 - 08.2018
Registered Nurse - Med Surg / ER / Observation
Anne Arundel Medical Center
08.2011 - 11.2017
Registered Nurse - Neuro Stepdown
Chesapeake General Hospital
03.2011 - 08.2011
Registered Nurse - Cardiac Stepdown
Sentara Norfolk General Heart Hospital
07.2008 - 03.2011
Associate of Science - Nursing
Sentara College of Health Sciences
Bachelor of Social Work - Nursing
Walden University
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