Hope Fleuter
IT Project Manager, MBA PMP Ready for the next chapter!
Longmont,CO
Summary
IT professional with proven track record in managing large-scale technology projects. Extensive experience in project planning, execution, and delivery, with emphasis on achieving operational excellence. Known for fostering team collaboration, adaptability, and consistently driving results.
Overview
11
11
years of professional experience
Work History
IT Program Manager - Contractor
Net2Source
05.2022 - Current
- Company Overview: Expert working for Xcel Energy with the IT Enterprise Network on various projects
- Created and maintained comprehensive project documentation with job-related software
- Analyzed trends and produced strategic business recommendations to address systemic issues proactively
- Measured performance with appropriate project management tools and techniques
- Evaluated data and conducted ROI analyses to measure the success of programs and projects
- Built clear and transparent communication channels to align internal stakeholders
- Tracked execution of key milestones, communicating potential issues and roadblocks
- Reviewed, approved, or denied outside contractor agreements, expenses, and invoicing
- Produced and submitted comprehensive project schedules and updates to management
- Collaborated with cross-functional teams to develop innovative solutions that addressed complex business challenges.
- Managed large-scale technology migrations, minimizing downtime during critical system transitions.
- Championed change management initiatives, effectively transitioning staff members into new technologies and procedures.
- Recommended process improvements that led to significant cost savings across various IT programs.
IT Project Manager – Contractor
Remy Corp
10.2019 - 05.2022
- Provided technical project management expertise for the Global IT Infrastructure team at Crocs, Inc.
- Managed over 50 IT projects of various sizes
- Infrastructure design, buildout and installation for new construction builds at the corporate office in Colorado, distribution centers in Ohio and the Netherlands
- Migration of on-prem applications and services to Azure
- Lifecycle upgrades of networking devices at all retail locations globally
- MS Teams voice and conferencing implementations globally
- Brought together required in-house and third-party resources to deliver on IT project commitments
- Led cross-functional teams to deliver projects using Agile management methodologies successfully
- Maintained project documentation, lifecycle management, quality control, and other project management best practices
- Translated business needs into technical requirements to implement projects solving specific problems and driving tangible value
- Kept stakeholders informed on projects with a consistent strategy, adjustments, and progress updates
- Coordinated project teams and outsourced work where required
- Led project planning and development, quality control, and final review to control milestones and deliverables
- Built clear and transparent communication channels to align internal stakeholders
IT Project Manager, Technical Project Manager – Contractor
TEKsystems
03.2019 - 09.2019
- Managed Peoplesoft team as a PM for the People Soft/SAP/S4HANA Co-Existence Project at Nutrien
- Liaised with the team to define project scope, timelines, resources, and requirements
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Prepared overall project plan and controlled delivery of individual elements
- Led project planning and development, quality control, and final review to control milestones and deliverables
- Brought together required in-house and third-party resources to deliver on IT project commitments
- Spearheaded software, data assets, and IT systems integration, meeting the agency's defined needs to support mission and strategic goals
- Directed project staff and contractors in implementing negotiated approaches to systems development on major IT projects
- Interacted with clients throughout projects to present updates, incorporate feedback, and redirect concerns
- Tracked execution of critical milestones, communicating potential issues and roadblocks
Senior IT Project Manager - Contractor
Valdez International
09.2017 - 02.2019
- Provided evaluation and benefit/cost analysis for the Department of the Interior, large-scale government agency data center technologies
- Translated business needs into technical requirements to implement projects solving specific problems and driving tangible value
- Liaised with the team to define project scope, timelines, resources, and requirements
- Interacted with clients throughout projects to present updates, incorporate feedback, and redirect concerns
- Led strategic decision-making in situations with limited information and tight time constraints
- Analyzed trends and produced strategic business recommendations to address systemic issues proactively
- Identified areas for improvement by analyzing processes and evaluating modifications
- Evaluated data and conducted ROI analyses to measure the success of programs and projects
- Built clear and transparent communication channels to align internal stakeholders
Senior Technical Project Manager - Contractor
KYYBA INC
09.2016 - 09.2017
- Senior IT Project Manager for the State of Colorado Department of Transportation
- Managed project execution to oversee budget, schedule, and scope adherence
- Kept team on track through quick management of diverse problems
- Uphold strict project timetables with careful monitoring and management of team activities
- Enhanced team and project success by promoting an environment centered on collaboration
- Created project plans, schedules, and estimates in line with project roadmaps
- Oversaw teamwork, including setting deadlines, assigning responsibilities, and summarizing project progress
- Improved projects by spearheading outreach efforts and better defining detailed work plans
- Controlled budgets by monitoring expenses and tracking time
- Oversaw quality assurance activities, ensuring that final deliverables met or exceeded client expectations consistently.
- Led change management initiatives to improve overall processes and increase team adaptability to new technologies or methodologies.
IT Customer Relations Director
Banner Health
09.2015 - 09.2016
- Responsible for the overall IT initiatives and IT Staff for Banner Healthcare Clinics and Acute Care Hospitals
- Improved the team's work quality by developing employee knowledge and abilities
- Coordinated work of a 15-member team handling the entire network for Health IT operations
- Collaborated positively with peers and other staff to maintain a friendly, supportive, and cooperative work atmosphere
- Documented, researched, and resolved customer service issues
- Identified issues and solutions to eliminate backlog and maximize workflows
- Complied with corporate regulations, policies, and procedures to maximize safety, security, and trust in the organization and employees
- Planned and executed strategies to increase business and drive profit growth
- Optimized department workflow based on real-time and in-depth analyses of current operations and emerging technical options
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
IT Project Manager
Banner Health
09.2014 - 09.2015
- Part of Banner Health's PMO, providing project and program management over large-scale technology initiatives
- Delivered outstanding customer service to business stakeholders and helped drive a culture of collaboration and genuine care
- Led cross-functional teams to deliver projects using Agile management methodologies successfully
- Kept stakeholders informed on projects with a consistent strategy, adjustments, and progress updates
- Led project planning and development, quality control, and final review to control milestones and deliverables
- Prepared overall project plan and controlled delivery of individual elements
- Liaised with the team to define project scope, timelines, resources, and requirements
- Identified areas for improvement by analyzing processes and evaluating modifications
- Coached and mentored team members to inspire the highest contribution through talent acknowledgment
- Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
Education
MBA -
Southern New Hampshire University
03.2025
Bachelor's - Business Administration
Southern New Hampshire University
08.2021
PMP -
PMI Institute
01.2015
Skills
- Program Management
- Project Management
- Strategic Planning
- Stakeholder Communications
- Conflict Management
- Budgeting and Forecasting
- Staff Management
- Cross-Functional Collaboration
- Cost/Benefit Analysis
- Team Building
- Leadership
- Presentations
- Relationship Building
- Communication Skills
- Agile Methodologies
- Vendor management
- IT infrastructure
- IT governance
- Problem-solving aptitude
Certification
PMP - PMI - 1821869
Timeline
IT Program Manager - Contractor
Net2Source
05.2022 - Current
IT Project Manager – Contractor
Remy Corp
10.2019 - 05.2022
IT Project Manager, Technical Project Manager – Contractor
TEKsystems
03.2019 - 09.2019
Senior IT Project Manager - Contractor
Valdez International
09.2017 - 02.2019
Senior Technical Project Manager - Contractor
KYYBA INC
09.2016 - 09.2017
IT Customer Relations Director
Banner Health
09.2015 - 09.2016
IT Project Manager
Banner Health
09.2014 - 09.2015
Bachelor's - Business Administration
Southern New Hampshire University
PMP -
PMI Institute
MBA -
Southern New Hampshire University
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