HOPE FREEMAN
Castle Rock,CO
Summary
Dynamic recruiter with extensive expertise in full-cycle talent acquisition, onboarding, and employee relations. Proven success in crafting strategic sourcing plans and cultivating robust candidate pipelines, resulting in an 80% improvement in candidate quality. Proficient in aligning recruitment strategies with organizational goals while managing sensitive employee matters with discretion. Recognized for creating high-retention teams and enhancing recruitment processes through data-driven decision-making.
Overview
12
12
years of professional experience
Work History
Private Caregiver
Self Employed
07.2025 - Current
- Provide daily care for elderly client with cognitive decline, assisting with bathing, grooming, dressing while maintaining comfort and dignity.
- Develop and implement activities to encourage memory retention and mental engagement, such as conversation, puzzles, music, and gentle physical exercise.
- Offer compassionate companionship and emotional support to promote overall well-being and reduce feelings of isolation.
Front Desk Receptionist
Brightside Dentistry
06.2024 - 03.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Medical Office Specialist
Aurora Denver Cardiology
04.2022 - 06.2024
- Ensured compliance with HIPAA regulations by strictly adhering to privacy protocols when handling sensitive patient information.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
Client Care Manager / Recruiter
Home Care Assistance of Douglas County
10.2013 - 03.2022
- Led end-to-end recruitment strategy for caregivers and support staff.
- Reduced time-to-fill by 30% through targeted sourcing and candidate screening strategies.
- Streamlined onboarding programs, including orientation, compliance, and skills training.
- Implemented monthly employee engagement initiatives, reducing turnover by 15%. Advised on diversity and inclusion initiatives.
- Managed conflict resolution cases and employee grievances in compliance with labor laws, compensation reviews.
Education
High School Diploma -
Lutheran High School of The Rockies
Parker, CO05.2005
Skills
- Full-Cycle Recruiting
- Talent Pipeline Development
- Employee Engagement
- Interviewing
Timeline
Private Caregiver
Self Employed
07.2025 - Current
Front Desk Receptionist
Brightside Dentistry
06.2024 - 03.2025
Medical Office Specialist
Aurora Denver Cardiology
04.2022 - 06.2024
Client Care Manager / Recruiter
Home Care Assistance of Douglas County
10.2013 - 03.2022
High School Diploma -
Lutheran High School of The Rockies
Professional Development
Talent Acquisition, Learning and Development, Employee Relations, Compensation & Benefits, Coursera, 2024-01-01
Community Service
Hospice Volunteer, Gentiva, 6 Months
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