Hope Haynes

Served as a crucial link between participants to ensure the smooth progress of the project (multi-phase, large-scale hospitality and residential development) while protecting financial, experiential, and reputational interests.

• Proactively addressed stakeholder inquiries and efficiently communicated critical information, preventing bottlenecks or misunderstandings in the overall project as Owner's Representative.
• Implemented a diplomatic yet assertive approach to decision-making in order to safeguard the project's interests and challenge decisions that could have negative financial, experiential, or reputational impact.
• Coordinated decisions across multiple stakeholder groups, acting as a bridge to align diverse interests and maintain project momentum while avoiding conflicts.
• Maintained project efficiency and avoided micromanagement through selective involvement of ownership.
• Developed a holistic perspective to understand the systemic impacts of isolated decisions as the Owner's Representative.
• Represented the project as the face of the endeavor, actively engaging with media, construction, design, operations, neighbors, POA members, owners and the public.

• Presented annual budgets and provided financial, operational, and development updates to multiple owners/investors on a portfolio of over 600 rental units and projects under construction ranging from $12MM-$148MM
• Managed all communication with insurance companies to secure and renew policies for projects under development/construction as well as stabilized properties
• Provided market insights and internal goal guidance for property managers throughout the year and budgeting process
• Lead due diligence process for the sale of any asset and/or any management handovers
• Acted as the primary contact with potential lenders, managing term sheets for loan renewals and refinancing
• Ensure compliance with EnergyStar and other green lender requirements.

• Manage CEO's email: Filter emails, create tasks, respond to emails, and forward relevant correspondence
• Coordinate CEO and executive team meetings using Google Calendar, managing priorities efficiently
• Draft and manage documents, coordinate signatures, and organize files in Google Drive
• Arrange travel and accommodation for CEO, executives, guests, and investors
• Handle financial tasks, including monthly expense reports and project forecasts
• Act as the primary contact for lenders, attorneys, investors, and accountants, providing necessary financial and entity information
• Renew subscriptions, business licenses, and draft letters of recommendation or opposition.

• Managed calendar and travel arrangements for the Executive Vice President of Second City and President of Second City Theatricals
• Attended marketing and public relations meetings, organized book signings, and compiled promotional support
• Worked on producing teams for internal events, including All-Star Comedy Benefit and Death By Evening.