Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Hope Hendrickson

Georgetown,TX

Summary

Dedicated and results-oriented. Possessing excellent communication skills and a keen ability to understand clients needs, I am adept at building strong relationships and providing tailored insurance solutions. With a passion for exceeding targets and delivering exceptional customer service, I am eager to contribute my expertise to a dynamic insurance sales team.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Nanny

Sittercity & Care.com
Georgetown, TX
09.2022 - Current
  • Individually work with multiple families and their children in their homes
  • Accommodated last-minute schedule changes and adhered to parent guidelines and cultural mores governing the care, safety, education, and enrichment of their children
  • Creating safe environments for children in alignment with parent goals and expectations
  • Ensure client privacy in handling confidential family matters
  • Built strong and trusting rapport with clients and loved ones
  • Performed light housekeeping duties such as making beds, sweeping floors, and sanitizing surfaces
  • Assisted families in planning for meals and shopping for ingredients to meet nutritional plans
  • Meal planning and preparation
  • Laundered clothing and bedding and changed linens.

Maintenance Management Specialist

United States Marine Corps
Yorktown, VA
12.2019 - 09.2022
  • 0411, Maintenance Management Specialist (MMS) recognized for having sound decision making, communication, and organizational skills
  • Motivated and committed to working effectively with others or in solitary role
  • Fully versed in using Oracle software
  • Developed Excel database to organize data concerning work completed
  • Provided tactical and technical guidance to facilitate unit duties
  • Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances
  • Maintained orderly, clean, and fully repaired personal equipment
  • Managed unit documentation according to strict Marine Corps standards
  • Maintained total accountability over $500,000 in equipment with no losses
  • Reviewed and prepared monthly reports and data on personnel strength management, resulting in 100% strength management rating.
  • Developed and implemented preventive maintenance procedures to reduce downtime and improve operational efficiency.
  • Maintained accurate records of all equipment repairs, inventory levels, and budget expenditures.
  • Performed regular inspections of the facility to identify potential problems or areas for improvement.
  • Planned, scheduled, and coordinated routine maintenance activities with other departments.
  • Ensured compliance with safety regulations and industry standards while performing maintenance operations.

Crew Member

1000 Degrees Pizzeria
Mankato, MN
06.2019 - 11.2019
  • Built pizzas using proper amount of dough and quantities of toppings according to specifications
  • Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes
  • Stocked freezers and refrigerators to maintain adequate supply of ingredients and products
  • Organized food preparation stations and regularly replenished supplies
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff
  • Communicated with customer to provide menu offering details and assist with decision-making
  • Recorded customer orders by answering phone or taking information in person.

Personal Care Assistant

MRCI
Mankato, MN
09.2017 - 08.2018
  • Individually worked with disabled clients at home
  • Meal planning and preparation
  • Laundered clothing and bedding and changed linens
  • Helped clients maintain daily living standards by assisting with personal hygiene needs
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs
  • Assisted families in planning for meals and shopping for ingredients to meet nutritional plans
  • Built strong and trusting rapport with clients and loved ones
  • Performed light housekeeping duties such as making beds, sweeping floors, and sanitizing surfaces.

Dietary Aide

Parkview Nursing Home
Wells, MN
04.2017 - 08.2017
  • Maintained order and cleanliness of work areas in conformance with health codes
  • Established and maintained thorough nutritional records and information
  • Removed trash and dropped food items regularly to keep workspaces neat and clean
  • Conducted individualized nutritional assessments
  • Assessed individual nutritional risk and status
  • Protected food from spoilage by storing according to safety procedures
  • Thoroughly cleaned and sanitized dining ware and kitchen equipment
  • Conducted individualized nutritional assessments
  • Reported and documented resident changes in consumption or behaviors
  • Stocked food and other supplies for main kitchen and units
  • Served specific meals to patients with special dietary needs.

Waitress

Jakes Pizza
Wells, MN
09.2016 - 11.2016
  • Cleaned, sanitized, and organized food speed racks, bins, and dry storage racks to keep food storage areas neat
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times
  • Discussed menu items and dietary concerns, noted special requests, and suggested appetizers or other additional items to meet upsell goals
  • Checked order accuracy and food quality before delivering to customers
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol, and polishing silverware
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning
  • Educated guests on daily specials and menu offerings such as appetizers, entrees, and desserts
  • Answered phones politely and promptly, accurately recording and confirming reservations.

Education

BBA - Business Administration

Strayer University
Washington, DC
06-2025

Associate of Arts - General Studies

American Military University
10-2022

Skills

  • Teamwork
  • Leadership Experience
  • Managing Databases
  • Data Analysis
  • Excellent problem solver
  • Reliability and Trustworthiness
  • Patience and understanding
  • Professionalism

Certification

  • Property and Casualty Agent
  • Life and Health Agent

References

References available upon request.

Timeline

Nanny

Sittercity & Care.com
09.2022 - Current

Maintenance Management Specialist

United States Marine Corps
12.2019 - 09.2022

Crew Member

1000 Degrees Pizzeria
06.2019 - 11.2019

Personal Care Assistant

MRCI
09.2017 - 08.2018

Dietary Aide

Parkview Nursing Home
04.2017 - 08.2017

Waitress

Jakes Pizza
09.2016 - 11.2016

BBA - Business Administration

Strayer University

Associate of Arts - General Studies

American Military University

Similar Profiles

CREATE PROFILE
Hope Hendrickson