Hope Horton
Clarkston,GA
Summary
Dedicated professional with experience in quality inspection and customer service. Recognized for strong problem-solving skills and meticulous attention to detail, ready to leverage expertise in ensuring product compliance and enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Quality Inspector
Nisshinbo Automotive Manufacturing Inc.
Covington, GA
02.2025 - 05.2026
- Assessed dimensions and tolerances of components using precision measuring tools to ensure adherence to specifications.
- Inspected automotive parts for defects and ensured compliance with quality standards.
- Recorded inspection results and maintained quality records to support compliance with industry standards.
Customer Service Representative
Amazon
Atlanta, GA
12.2022 - 01.2025
- Resolved customer complaints through effective problem-solving techniques.
- Addressed customer inquiries regarding orders and product information, enhancing overall satisfaction.
- Facilitated returns and exchanges by adhering to established procedures, ensuring a smooth customer experience.
Education
High School Diploma -
Alcovy Highschool
Georgia05-2015
Skills
- Defect inspection
- Quality assurance
- Quality documentation management
- Tolerance analysis
- Auditing processes
- Measuring tools
- Vehicle inspection
- Parts ordering
- Problem solving
- Attention to detail
- Time management
- Effective communication
- Team collaboration
- Customer relationship management
Timeline
Quality Inspector
Nisshinbo Automotive Manufacturing Inc.
02.2025 - 05.2026
Customer Service Representative
Amazon
12.2022 - 01.2025
High School Diploma -
Alcovy Highschool