Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hope Johnson

Riverside,Ca

Summary

A hardworking and compassionate professional with experience providing individualized support and care to diverse clients. Dedicated and adaptable employee with a proactive attitude and the ability to learn quickly. Strengths include strong communication skills, the ability to prioritize tasks effectively, and adaptability in fast-paced environments. Driven by a passion for continuous learning and a desire to create positive change in our communities.

Overview

4
4
years of professional experience

Work History

In-Reach Assistance

Clarvida
01.2025 - Current
  • Educates potential clients on the program and what mental health benefits they can receive by joining.
  • Coordinates with outreach team for updates on potential and existing clients.
  • Assists with official visits to help clients identify what barriers they faced in their treatment and develop a plan for when they are released.
  • Assists with contacting the local jails to coordinate program releases, and facilitates transportation from the local jails back to the program.

Personal Service Coordinator

Clarvida
10.2023 - Current
  • Collaborates with interdisciplinary teams to develop comprehensive care plans tailored to individual client needs.
  • Empowers clients by providing them with the tools, resources, and support needed to take control of their own lives and achieve personal goals.
  • Advocates on behalf of clients, ensuring their voices were heard within complex systems of care provision.
  • Provides crisis intervention when necessary, maintaining a calm demeanor and offering appropriate solutions or referrals.
  • Participates in ongoing professional development opportunities to stay current on best practices in the field of personal service coordination.

Service Operator

CarMax
07.2021 - 10.2023
  • Assisted in training new employees on service procedures and policies.
  • Collaborated with other departments to ensure services were delivered promptly and correctly.
  • Developed strong problem-solving skills to handle customer issues quickly and efficiently.

Education

Master of Arts - Criminal Justice Leadership

National University
03-2025

Bachelor of Arts - Human Services

California Baptist University
04.2023

Skills

  • Teamwork and Collaboration
  • Problem Resolution
  • Effective Communication
  • Organization and Time management

Timeline

In-Reach Assistance

Clarvida
01.2025 - Current

Personal Service Coordinator

Clarvida
10.2023 - Current

Service Operator

CarMax
07.2021 - 10.2023

Master of Arts - Criminal Justice Leadership

National University

Bachelor of Arts - Human Services

California Baptist University
Hope Johnson