Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Hope Keel

Dave’s Hot Chicken
Surprise,AZ
Hope Keel
1
Certification
1
year of professional experience

Motivated crew trainer with experience in food preparation and customer service. Skilled in training new employees on operational procedures and enhancing team performance to ensure high-quality service and satisfaction.

Work History

Crew Member

4 Months
Dave’s Hot Chicken | 02.2026 - 06.2026
  • Prepared high-quality food items following standardized recipes and safety guidelines.
  • Operated kitchen equipment efficiently to ensure timely service during peak hours.
  • Provided excellent customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of workstations to uphold health standards.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Crew Trainer

5 Months
Mcdonald’s | 09.2025 - 02.2026
  • Trained new crew members on operational procedures and customer service standards.
  • Assisted in maintaining cleanliness and organization of workstations to ensure compliance with health regulations.
  • Demonstrated efficient food preparation techniques while adhering to safety protocols.
  • Supported management in implementing promotional initiatives to enhance customer experience.
  • Ensured accurate cash handling and register operations during shifts for financial integrity.
  • Engaged with customers to resolve issues promptly, enhancing overall satisfaction levels.

Education

High School Diploma

ThrivePoint Online School | Surprise Az | 08.2026

Taking all honors and has had a 3.5+ Gpa

Skills

Fast Learner
Good Communication
Very Productive

Certification

Food Handler

Timeline

Crew Member

Dave’s Hot Chicken
02.2026 - 06.2026Read More

Crew Trainer

Mcdonald’s
09.2025 - 02.2026Read More

ThrivePoint Online School

High School Diploma
Read More
Hope Keel