Summary
Overview
Work History
Education
Skills
Certification
References
Timeline

Hope Lageson

Owatonna,MN

Summary

Medical Laboratory Scientist with 16 years of experience conducting research to study human diseases and drive healthcare improvements. Investigative professional leading clinical research to support diagnosis and treatment of diseases. Critical thinker with background developing and improving methodologies and procedures for superior data analysis and reporting.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Medical Laboratory Scientist

Mayo Clinic Health Systems-Owatonna, MN
Owatonna, MN
10.2019 - Current
  • Prepare specimens, tissue, bodily fluid samples, and other matter for analysis using standard laboratory techniques
  • Set up, operate and maintain laboratory equipment
  • Perform routine laboratory tests and procedures, such as chemistry, hematology, coagulation, and urinalysis
  • Perform phlebotomy when and where needed
  • Collaborated with healthcare professionals to provide comprehensive patient care and improve treatment outcomes
  • Managed inventory effectively, reducing waste while maintaining adequate stock levels for uninterrupted lab operations
  • Maintained high levels of laboratory safety by adhering to strict guidelines and conducting regular safety audits
  • Mentored new staff members, providing training on laboratory techniques and best practices for efficient workflow management
  • Promoted a culture of continuous improvement within the lab by identifying opportunities for process optimization and championing change initiatives
  • Consistently met or exceeded performance targets related to accuracy, efficiency, productivity, and customer satisfaction metrics within the lab setting
  • Increased patient satisfaction through timely and accurate diagnostic results
  • Streamlined workflow by maintaining a well-organized and efficient work environment
  • Improved turnaround times for test results through effective time management and prioritization of tasks
  • Utilized molecular and genetic techniques to detect and diagnose diseases
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards
  • Maintained strict adherence to prescribed lab safety guidelines and operational instructions
  • Maintained certification with American Society for Clinical Pathology
  • Oversaw shipment and reception of laboratory specimens, verifying proper safety precautions and handling methods
  • Performed pre-analytical, analytical and post-analytical processing procedures
  • Documented test results using computerized and manual transcription methods
  • Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues

Medical Laboratory Scientist

Mayo Clinical Laboratory (Molecular Hematopathology)-Rochester, MN
Rochester, MN
08.2018 - 10.2019
  • Prepare aliquots of blood and bone marrow for extraction of RNA
  • Extract RNA from aliquots to be run on analyzers
  • Analyze patient results and troubleshoot problems if needed, before forwarding results to sign out consultants.
  • Conducted thorough research on emerging diseases, contributing to a better understanding of their pathology and potential treatments
  • Streamlined workflow by maintaining a well-organized and efficient work environment
  • Collaborated with healthcare professionals to provide comprehensive patient care and improve treatment outcomes
  • Maintained high levels of laboratory safety by adhering to strict guidelines and conducting regular safety audits
  • Mentored new staff members, providing training on laboratory techniques and best practices for efficient workflow management
  • Assisted in the development of innovative testing methods, leading to more accurate diagnosis and treatment plans
  • Promoted a culture of continuous improvement within the lab by identifying opportunities for process optimization and championing change initiatives
  • Consistently met or exceeded performance targets related to accuracy, efficiency, productivity, and customer satisfaction metrics within the lab setting
  • Increased patient satisfaction through timely and accurate diagnostic results
  • Improved turnaround times for test results through effective time management and prioritization of tasks
  • Maintained confidentiality and professionalism by following strict HIPAA guidelines when handling patient information and test results
  • Identified and resolved unexpected results, directing secondary testing measures or collection efforts
  • Documented test results using computerized and manual transcription methods
  • Performed pre-analytical, analytical and post-analytical processing procedures
  • Analyzed testing results based on established indicators, submitting findings to central lab database
  • Maintained certification with American Society for Clinical Pathology (ASCP)
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards
  • Maintained strict adherence to prescribed lab safety guidelines and operational instructions

Medical Laboratory Scientist – Point of Care Technical Specialist

Mayo Clinic Health Systems-Albert Lea, MN
Albert Lea, MN
07.2015 - 08.2018
  • Prepare specimens, tissue, bodily fluid samples, and other matter for analysis using standard laboratory techniques
  • Perform routine laboratory tests and procedures, such as chemistry, hematology, coagulation, urinalysis, blood bank, and microbiology
  • Experience in POC techniques such as glucose meters and INR meters
  • Perform phlebotomy when and where needed
  • Reduced errors in test results by implementing rigorous quality control measures
  • Maintained high levels of laboratory safety by adhering to strict guidelines and conducting regular safety audits
  • Consistently met or exceeded performance targets related to accuracy, efficiency, productivity, and customer satisfaction metrics within the lab setting
  • Mentored new staff members, providing training on laboratory techniques and best practices for efficient workflow management
  • Promoted a culture of continuous improvement within the lab by identifying opportunities for process optimization and championing change initiatives
  • Maintained confidentiality and professionalism by following strict HIPAA guidelines when handling patient information and test results
  • Managed inventory effectively, reducing waste while maintaining adequate stock levels for uninterrupted lab operations
  • Increased patient satisfaction through timely and accurate diagnostic results
  • Participated in interdisciplinary team meetings, sharing insights from lab findings to inform treatment decisions
  • Improved turnaround times for test results through effective time management and prioritization of tasks
  • Streamlined workflow by maintaining a well-organized and efficient work environment
  • Identified and resolved unexpected results, directing secondary testing measures or collection efforts
  • Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues
  • Maintained certification with American Society for Clinical Pathology (ASCP)
  • Analyzed testing results based on established indicators, submitting findings to central lab database
  • Performed pre-analytical, analytical and post-analytical processing procedures
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards
  • Maintained strict adherence to prescribed lab safety guidelines and operational instructions
  • Trained and mentored new staff to achieve efficiency and maintain daily operational consistency
  • Analyzed cultures using molecular-based and biochemical techniques
  • Improved system efficiency by optimizing software configurations and troubleshooting hardware issues
  • Mentored fellow team members in advanced technical concepts, fostering a collaborative work environment where ideas were freely exchanged
  • Developed diagrams to describe and lay out logical operational steps.

Medical Laboratory Scientist

Mayo Clinic Health Systems-Waseca, MN
Waseca, MN
06.2008 - 07.2015
  • Prepare specimens, tissue, bodily fluid samples, and other matter for analysis using standard laboratory techniques
  • Stain and mount slides, prepare solutions and media, and cultured tissues
  • Set up, operate and maintain laboratory equipment
  • Perform routine laboratory tests and procedures, such as chemistry, hematology, coagulation, urinalysis, blood bank, and microbiology
  • Maintained confidentiality and professionalism by following strict HIPAA guidelines when handling patient information and test results.
  • Ordering supplies for laboratory on weekly basis
  • Perform phlebotomy, drug screen collections, and BAT collections
  • Communicate with nurses, physicians, and outside clients when applicable.
  • Mentored new staff members, providing training on laboratory techniques and best practices for efficient workflow management.
  • Increased patient satisfaction through timely and accurate diagnostic results.
  • Maintained certification with American Society for Clinical Pathology (ASCP)
  • Collaborated with healthcare professionals to provide comprehensive patient care and improve treatment outcomes.
  • Maintained high levels of laboratory safety by adhering to strict guidelines and conducting regular safety audits.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
  • Performed pre-analytical, analytical and post-analytical processing procedures.

Education

Bachelor of Science Degree Medical Laboratory Scientist -

University of Cincinnati, Cincinnati, OH
04.2013
Honors: Dean's List Winter of 2012

Associate of Applied Science Degree Medical Laboratory Technician -

South Central College, Faribault, MN
05.2008
  • Honors: Dean's List Fall of 2007
  • Member of Skill's USA

Skills

    • Regulatory Compliance
    • Report Preparation
    • Technical Troubleshooting
    • Equipment monitoring
    • Recordkeeping requirements
    • Data Analysis
    • Instrument Calibration
    • Testing protocols
      • Patient confidentiality
      • Documentation skills
      • Data Interpretation
      • Analytical Thinking
      • Multitasking
      • Problem-solving aptitude
      • Interpersonal Communication
      • Critical Thinking

Certification

Certified as a Medical Laboratory Scientist by ASCP, #247373

References

  • Ellen Jensen MT(ASCP)|Technical Coordinator|SEMN-I90/I35 Corridor Laboratories|Albert Lea Office: 507.668.2089 |mobile: 507.402.1934 Email: jensen.ellen@mayo.edu
  • Summer Olson, COMM TECHNLGY SPEC-MCL Rochester, MN (507)266-5740 Email: Schlicher.SummerFawn@mayo.edu
  • Christy L Meyer, MGR-LABORATORY, DLMP Administration Office: 507-594-7939 | mobile: 507-837-4274 Email:Meyer.Christy@mayo.edu
  • Kathy Fitzlaff, Senior Support Analyst/Laboratory IT | Mayo Clinic Ph: 507-4349891 Email: Fitzlaff.kathleen@mayo.edu
  • Herli J Fox, IT SR ANALYST/PROGRAMMER, IT Executive Administration Ph: 507-293-7158 Email: Fox.Herli@mayo.edu
  • Katherine Schultz, SUPPORT ANALYST Ph: 507-293-0631 Email: Schultz.Katherine@mayo.edu

Timeline

Medical Laboratory Scientist - Mayo Clinic Health Systems-Owatonna, MN
10.2019 - Current
Medical Laboratory Scientist - Mayo Clinical Laboratory (Molecular Hematopathology)-Rochester, MN
08.2018 - 10.2019
Medical Laboratory Scientist – Point of Care Technical Specialist - Mayo Clinic Health Systems-Albert Lea, MN
07.2015 - 08.2018
Medical Laboratory Scientist - Mayo Clinic Health Systems-Waseca, MN
06.2008 - 07.2015
University of Cincinnati - Bachelor of Science Degree Medical Laboratory Scientist,
South Central College - Associate of Applied Science Degree Medical Laboratory Technician,
Certified as a Medical Laboratory Scientist by ASCP, #247373
Hope Lageson