Hope Leaman

North Olmsted,Ohio

Summary

Talented Summer Camp Counselor firmly committed to creating safe and positive experiences for campers. Possesses excellent communication and organizational skills for helping children discover new things. Adept at designing engaging activities that foster teamwork, leadership and social skills. Seeking to continue to work with children and expand experience for future endeavors.

Overview

years of professional experience

Certification

Work History

Summer Camp Counselor

North Olmsted Rec Center

06.2024 - Current

Worked with children of varying age, interest, skill, and developmental levels.
Led groups of children safely through variety of camp activities.
Supported children by actively listening and offering encouragement.
Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.
Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
Administered first aid quickly to provide health and safety to campers.

LOFT Associate

Brianna

01.2023 - Current

Developed and implemented strategies to increase customer satisfaction and engagement.
Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

T.J.Maxx Associate

Alexa White

10.2020 - 08.2022

Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

High School Diploma -

North Olmsted High School

North Olmsted, OH

05.2022

Skills

Patience and Empathy
Compassionate communication
Creativity and Innovation
Child Supervision
Camper Supervision
Role Modeling

Arts and crafts knowledge
Group Supervision
Teamwork and Collaboration
Attention to Detail
Multitasking