Hope L. Greeley
Tacoma
Summary
Licensed Registered Nurse with nearly 30 years of experience in critical care settings, including Burn ICU and Surgical ICU. Over five years as Nurse Educator and Interim Course Director for the U.S. Air Force Critical Care/Emergency Nurse Course. Served as TJC Accreditation Coordinator, providing expertise in accreditation and compliance, enhancing program development and sustainability. Proven track record in improving patient outcomes through effective staff training and quality assurance initiatives. Seasoned Clinical Nurse with comprehensive background in patient care, health administration and policy enforcement. Possess strong skills in critical thinking, decision-making and communication, combined with ability to work under pressure during emergencies. Previous roles involved direct patient care, staff supervision and coordination of healthcare services resulting in improved patient outcomes. Committed to maintaining current nursing practices through ongoing professional education.
Overview
32
32
years of professional experience
Work History
Organizational Nurse Educator
Madigan Army Medical Center
Tacoma
06.2021 - Current
- Provides clinical education to all staff, including nursing, clinicians, and support personnel.
- Subjects include EKG interpretation, Vascular Access Device training and validation, Safe Instrument Handling and Storing, Providing and Documenting Patient Education, Medication Safety, Preceptor Development, Charge Nurse Course, Prevention and Management of Disruptive Behavior, and much more.
- Role includes planning, implementation and evaluation of mandatory education for the organization.
- This includes education necessary for continued compliance with Federal and State regulatory guidelines.
- Also includes evaluating how the organization falls short of compliance and assisting in the development of plans to become compliant.
- Conducts surveys of staff and educators and analyzes data, preparing briefing materials and plans for process improvement that can be implemented at all levels in the organization.
TJC Compliance Coordinator
U.S. Air Force
05.2020 - 06.2021
- Plans, organizes, directs, and implements all facets of compliance with standards published by The Joint Commission (TJC) at the Air Force's largest Ambulatory Surgical Clinical Medical Wing.
- Ensures criteria for continuing education programs are adhered to according to the established guidelines of official accreditation organizations.
- Using extensive levels of experience in patient care management and evidence-based practice, developed the first ever Wing-wide Tracer program, developing tracers for Leadership, Safety, CAF Audits, Code Cart and Patient Encounter Documentation.
- Utilizes clinical experience to research, interpret, analyze and apply accrediting agency standards, as well as DoD, DHA, and AF regulatory policies and guidance, developing a 50-page 'TJC Prep Handbook' to educate staff in important points of compliance.
- Provides guidance, consultative, and facilitator services to departments within the organization, achieving overall clinical quality activities.
- Prepares and conducts training sessions to educate all levels of healthcare staff in areas of accreditation compliance, quality management and performance improvement.
Nurse Educator/Interim Course Director
USAF ICU/ER Nurse Fellowship
10.2016 - 05.2020
- Nurse Educator for the U.S. Air Force Critical Care Nursing Fellowship, a year-long course that includes six-weeks of didactic lectures and simulation lab time, followed by 10-months of clinical experiences in two Level 1 Trauma Centers in San Antonio, TX.
- Considered a subject-matter expert in care management and evidence-based practice, duties include writing and up-dating lesson plans, writing test questions, conducting 187 hours of Clinical Education Units (CEUs) to 40 RN students per year transitioning into the critical care environment.
- Duties also include writing and up-dating lesson plans to Power Point and Blackboard; writing test questions and submitting to QuiaWeb.
- In managing students, was responsible for clinical scheduling and skills verification in clinical rotations at two facilities and a total of 11 ICUs and two ERs.
- Lecture topics include advanced discussions in respiratory system, including rapid sequence intubation, ventilator management, AB interpretation, and adjunct airways; cardiac system, including hemodynamic monitoring, vasopressor management, PA catheter insertion and management, Continuous Renal Replacement Therapy (CRRT), and Extracorporeal Life Support (ECMO); neuro system, including ventriculostomy insertion and management, intracranial pressure monitoring; and all other body systems.
- Also provided lectures and role-playing guidance in palliative care, communication, nurse ethics, self-care, teambuilding, and conflict resolution.
Clinical Research Compliance Coordinator/Nurse Quality Assurance
U.S. Army Institute of Surgical Research (USAISR)
08.2015 - 10.2016
- Used clinical experience and knowledge of the organization to provide guidance, consultative, and facilitator services to departments within the organization, achieving overall clinical quality goals.
- Organized a quarterly 'Quality Compliance Café' to bring together reluctant and resistant staff members to work toward achieving buy-in on compliance issues and developing champions throughout the organization.
- Using deductive reasoning skills and diplomacy, advised the Chief of Research and other staff on quality assurance and regulatory compliance standards.
- Acted as a change agent and was effective in the process to identify opportunities to improve, resolving problems, and evaluating the effectiveness of change.
- The end result of establishing positive relations and cooperation with staff was Outstanding outcomes for IG, CAP, and Higher Headquarters IRB inspections and continued TJC Accreditation within the clinical setting.
Burn ICU Staff Nurse with added responsibility of being the Preceptor Coordinator/New Hire Liaison
U.S. Army Burn Center
02.2004 - 08.2015
- Developed expert level of competency in care management, clinical analysis, evidence-based practice and healthcare education.
- As a Staff Nurse in the 16-bed Burn ICU, was responsible for the complete care of burn and trauma patients, including triage, stabilization, intubation and ventilator management, hemodynamic monitoring, vasopressor management, sedation, CRRT, ECMO, and post-op recovery.
- Developed the first ever Burn Unit Skills Fair, educating and evaluating clinical skills of Burn medical staff and nurses on a quarterly basis.
- Also provided out-reach classes to local nursing schools during their burn and trauma modules, as part of the Burn Center’s community outreach program.
- Identified a deficiency in Mock Code Blue training compliance in the unit and became the Mock Code Blue coordinator and educator.
- As preceptor coordinator, was responsible for on-boarding new hires and providing initial burn care education and orientation.
- Was also responsible for selecting and training preceptors on the unit, pairing preceptors and new hires, and monitoring and evaluating preceptor success.
- Conducted research into preceptor training techniques and satisfaction to improve preceptor retention.
- Also served as a co-author with an EBP team on several journal articles on preceptor development and retention.
Staff ICU Nurse
05.1994 - 02.2004
- Staff ICU Nurse at various health systems in Virginia and Texas.
- Further information on these positions available upon request.
Education
RN Diploma -
Riverside School of Professional Nursing
01.1994
Skills
- Team collaboration
- Healthcare policy compliance
- Evidence-based practice
- Medication safety protocols
- Vascular access training
- EKG interpretation skills
- Performance improvement strategies
- Effective communication techniques
- Problem-solving abilities
- Discharge planning expertise
- Telephone triage skills
- Conflict resolution methods
- Change management practices
- Compassionate communication approaches
- Patient education initiatives
- Clinical judgment
Awards
- Air Force Nurse of the Year, Civilian Senior, 2019
- Department of the Army Commander’s Award for Civilian Service, 05/01/13
- USAISR Command Sergeant Major’s “Hustle Award”, CSM Kevin Stuart, 10/24/12
- SAMMC Certificate of Appreciation, COL Sheri A. Howell, 2012
- USAISR Civilian of the year, 2011
- USAISR Certificate of Appreciation, COL John B. Holcomb, 06/30/05
Volunteer Experience
- International Red Cross Nurse, England, Italy, Sierra Leone, 1995-1996
- Registered Nurse, Doctors Without Borders, Ivory Coast, 1994-1996
References
- Lt Col Lewis Christensen, Director, U.S. Air Force Critical Care/Emergency Room Nursing Course, lewis.g.christensen.mil@mail.mil, (937) 751-3542
- Lt Col Stephanie Chirico, Chief, Accreditation & Compliance, AFMRA, stephanie.chirico.mil@mail.mil, 210-380-0108
- Lt Col Myrna L. Spencer, Chief Nurse, 509th Medical Group, myrna.l.spencer.mil@mail.mil, 937-367-6553
- Lt Col Johnnie I. Barrett, Chief Nurse/Deputy Commander, 316th Medical Group, johnnie.i.barrett.mil@mail.mil, 202-767-7266
Military Experience
SSGT, United States Air Force, Combat Journalist, 11/01/83, 06/01/91
Conference Presentations
- It Takes a Village: Multi-disciplinary Team Key to Individualizing Burn Preceptorship, ABA 2015 Podium Presentation
- Development and Sustainment of a Healthy Work Environment within the Army Nurse Corps Patient Caring Touch System of Care, 17th Biennial Phyllis J. Verhonick Nursing Research Course, 04/29/12 - 05/03/12
- Evidence-Based, Multi-track Preceptorship Program Pilot in a Burn ICU, Tenth Annual 2011 Summer Institute on Evidence-Based Practice, 06/30/11 - 07/02/11
- An Evidenced-based, Multi-track Preceptorship Program in a Burn Intensive Care Unit, Nursing 2011 Symposium, 04/29/11 - 05/01/11
Timeline
Organizational Nurse Educator
Madigan Army Medical Center
06.2021 - Current
TJC Compliance Coordinator
U.S. Air Force
05.2020 - 06.2021
Nurse Educator/Interim Course Director
USAF ICU/ER Nurse Fellowship
10.2016 - 05.2020
Clinical Research Compliance Coordinator/Nurse Quality Assurance
U.S. Army Institute of Surgical Research (USAISR)
08.2015 - 10.2016
Burn ICU Staff Nurse with added responsibility of being the Preceptor Coordinator/New Hire Liaison
U.S. Army Burn Center
02.2004 - 08.2015
Staff ICU Nurse
05.1994 - 02.2004
RN Diploma -
Riverside School of Professional Nursing