Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hope Lindsay

Wichita Falls,Texas

Summary

Adaptable and hardworking employee with five years of work experience. Along with competitive analysis, direct sales, and customer needs assessment, Aiming to lavage my abilities to successfully fill the job role. Frequently praised by my peers, I can be relied upon to help your company achieve its goals

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
10.2021 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Ensuring customer satisfaction.
  • Engaging with the customer to build a customer connection.
  • Always being one or more drinks ahead to keep a steady work work pace.
  • Keeping up with daily cleaning tasks.
  • tip counting/distribution
  • Ensuring that prep is made and dated to standard.

Waitress

Taki Ramen
02.2024 - 05.2024
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Restocking togo's, straws, plastic ware, and other essentials.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Co-Manager

Journeys Shoes
03.2023 - 06.2023
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Responding to customer questions and complaints regarding storage and distribution services
  • Supervise the activities of workers engaged in receiving, storing, testing, and shipping materials or products.
  • Examine materials or products to estimate quantities or weight and type of container required for storage or transport.
  • Coordinated visual merchandising efforts across different departments for cohesive displays that maximized sales potential.

Waitress

Northside Grill
09.2022 - 03.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • operate POS System to cash out customer checks and complete order transactions
  • sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers
  • Setting a positive tone for the entire dining experience as the first point of contract for incoming guests
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing meals or favorites to promote loyalty.

Education

High School Diploma -

Rider High School
Wichita Falls, TX

Skills

  • Social skills
  • Hardworking
  • Problem Solving
  • Management (assistant)
  • Cash Handing
  • Time management
  • Customer service
  • Teamwork
  • Order taking
  • Safe Food Handling Practices

Timeline

Waitress

Taki Ramen
02.2024 - 05.2024

Co-Manager

Journeys Shoes
03.2023 - 06.2023

Waitress

Northside Grill
09.2022 - 03.2023

Barista

Starbucks
10.2021 - Current

High School Diploma -

Rider High School

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Hope Lindsay