Hope Miroff
Oregon City
Summary
Compassionate home healthcare professional offering demonstrated success in aligning daily activities with care plans and expediently reporting any client status changes. Promotes formation of habits for sustainable health improvement. In-depth knowledge of behavior redirection strategies. Compassionate Direct Care Professional with experience in assisting individuals with daily living, maintaining personal hygiene, and managing medication schedules. Strength lies in demonstrating empathy while promoting independence among clients. Notable for creating safe and inclusive environments that foster emotional and physical well-being. Previous work has resulted in improved quality of life for clients and increased client engagement in activities. Compassionate Childcare Assistant with hands-on experience in creating fun, engaging, and educational activities for children of different age groups. Strong interpersonal skills, adept at building trusting relationships with children and parents. Demonstrated success in managing challenging behavior calmly and effectively, contributing positively to the overall environment. Proven ability to maintain a clean and safe environment promoting child development.
Overview
2
2
years of professional experience
Work History
Child/Teen Direct Care Professional
Goodwill Industries Of Wyoming
Cheyenne
03.2024 - 10.2025
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Administered medications following established protocols and guidelines.
- Attended team meetings with other healthcare professionals to discuss case progress.
- Maintained organized and clean classroom and play areas.
- Provided nurturing and appropriate environment for children of various ages.
- Observed and monitored children's play activities.
- Enforced rules established by parents and guardians while providing a nurturing atmosphere for the children.
- Guided children in developing basic literacy and math skills through playful learning activities.
- Prepared and served nutritious meals and snacks in accordance with dietary guidelines.
- Gathered and disposed of debris to maintain a clean work environment.
- Supported clients' rights by respecting their dignity and privacy at all times.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Direct Care Provider
Goodwill Industries Of Wyoming
Cheyenne
02.2024 - 10.2025
- Built strong and trusting rapport with clients and loved ones.
- Provided emotional support to clients experiencing difficult life transitions or crises.
- Helped clients get in and out of beds and wheelchairs.
- Assisted clients with maintaining good personal hygiene.
- Contributed to case reviews of client status and progress.
- Encouraged socialization through recreational activities such as group outings and community events.
- Assisted clients with daily activities, including meal preparation and medication administration.
- Cultivated relationships with residents to support happiness and emotional well-being.
- Provided personal care to clients, such as bathing, grooming and toileting.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Facilitated communication between clients, family members and medical staff.
- Monitored client progress and reported changes in behavior or physical condition to supervisor.
- Transported clients to doctor's appointments and errands.
- Maintained clean and well-organized environment for client happiness and safety.
- Organized oral medications for clients following dosage and schedule requirements.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Consulted with client care team to continually update care plans.
Caregiver
The Springs Living
Sherwood
12.2024 - 04.2025
- Provided emotional support to clients during difficult times.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Adhered strictly to policies and procedures designed by Memory Care Facility management team.
- Followed care plan and directions to administer medications.
- Improved patient outlook and daily living through compassionate care.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
Barista
bikini bros coffee
Portland
06.2023 - 02.2024
- Recommended pastries and sandwiches to pair with customers' beverages.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Described menu items to customers and suggested products based on stated preferences.
- Collected payments and provided accurate change.
- Monitored inventory levels of supplies and restocked when necessary.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Input orders into point of sale system and handled customer payments.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Restocked product displays based on demand and projected sales.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Prepared and served hot or cold beverages.
Team Member
Sonic
Hillsboro
07.2023 - 12.2023
- Assisted in training new employees on operations and customer service standards.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Reviewed contents on food trays to check complete order.
- Followed all health and safety regulations when handling food.
- Organized take-out orders for customers quickly and accurately.
- Trained new crew members on proper food handling procedures.
- Assisted with food preparation tasks, such as cutting vegetables and making sandwiches.
- Performed opening and closing duties such as cleaning counters or restocking supplies.
- Replenished condiments, napkins, and other supplies at the counter area.
- Quickly and efficiently processed payments and made accurate change.
- Operated grills, deep fryers and griddles safely to avoid accidents or injury.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Completed daily and weekly cleaning schedules according to established standards.
Education
GED -
Silverton High School
Silverton, OR05-2023
Some College (No Degree) - Mechanic
Clackamas Community College
Oregon City, ORSome College (No Degree) - Civil Engineering
University of Wyoming
Laramie, WYSkills
- Medication administration
- Patient monitoring
- Personal care
- Nutritional planning
- Behavior observation
- Team collaboration
- Emotional support
- Client advocacy
- Care plan development
- Safety protocols
- Activity coordination
- Communication skills
- Problem solving
- Fast learner
- Personal care aide
- Social Interaction Skills
- Word processing
- Diabetes management
- Critical thinking
- Multitasking Abilities
- Housekeeping duties
- Monitor vital signs
- Goal setting
- Household cleaning
- Communication assistance
- Alzheimer's care
- Case management experience
- Wound care
- Certified in CPR/AED
- Direct patient care
- Reliability
- Supportive personality
- Decision-making support
- Multitasking
- Transportation
- Behavioral management
- Individualized support planning
- Child development
- Nutritional meal planning
- Personal hygiene assistance
- Conflict resolution
- Sanitation
- Infection control policies
- Basic first aid
- Meal coordination
- First aid certificate
- Hygiene practices
- Social Skills Improvement
- Reliable
- Friendly
- Emotional intelligence
experience in babysitting and childcare
- have experience in babysitting children of all ages, and all emotional and developmental disorders. including but not limited to; severe adhd, autism, down syndrome, epilepsy.
Timeline
Caregiver
The Springs Living
12.2024 - 04.2025
Child/Teen Direct Care Professional
Goodwill Industries Of Wyoming
03.2024 - 10.2025
Direct Care Provider
Goodwill Industries Of Wyoming
02.2024 - 10.2025
Team Member
Sonic
07.2023 - 12.2023
Barista
bikini bros coffee
06.2023 - 02.2024
GED -
Silverton High School
Some College (No Degree) - Mechanic
Clackamas Community College
Some College (No Degree) - Civil Engineering
University of Wyoming
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