Hope Morgan
Laurel,MS
Summary
Seasoned Human Resources Manager with a robust background at South Central Regional Medical Center, adept in HR policies, compliance, and benefits administration. Excelled in enhancing employee relations and payroll management, achieving significant improvements in operational efficiency. Skilled in Microsoft Office, with a talent for training and mentoring, consistently ensuring organizational standards and employee satisfaction.
Overview
23
23
years of professional experience
Work History
Human Resources Manager
South Central Regional Medical Center
05.2024 - Current
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
Payroll and Benefits Coordinator
South Central Regional Medical Center
06.2019 - 04.2024
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Served as primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
- Coordinated and managed aspects of annual benefit plan renewals-ensuring a seamless transition for employees while minimizing disruption to ongoing operations.
Payroll Manager
South Central Regional Medical Center
02.2010 - 05.2019
- Calculated deductions and processed payroll for employees.
- Processed payroll garnishments such as tax liens and child support.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Investigated payroll variances and employee claims to resolve discrepancies.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Responded to employee inquiries to provide assistance with payroll-related questions.
Accounts Payable Manager
South Central Regional Medical Center
04.2008 - 01.2010
- Built strong relationships with vendors to enhance cost offerings and accomplish favored customer status.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Improved vendor relationships through timely payments and clear communication of company policies.
- Reduced payment discrepancies with thorough invoice review, analysis, and reconciliation efforts.
Cash Office Supervisor
Lowe's
03.2005 - 03.2008
- Provided excellent customer service by resolving complex cash-related inquiries promptly and professionally.
- Performed accurate balancing of all receipts and transactions.
- Prepared accurate bank deposits by reconciling daily sales reports with cash receipts.
- Improved cash office efficiency by implementing new processes and procedures for daily tasks.
Cash Office Associate
Winn-Dixie Stores Inc.
08.2001 - 02.2005
- Trained new employees on proper cash routines, procedures, and requirements.
- Researched and resolved account discrepancies.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Sorted and counted coin and currency to make change for associates.
Education
Bachelor of Science - Accounting
University of Southern Mississippi
Hattiesburg, MS12-2007
Associate of Applied Science - Business
Jones County Junior College
Ellisville, MS05-2005
High School Diploma -
Stringer Attendance Center
Stringer, MS 05-2003
Skills
- HR policies and procedures
- Employee Relations
- Microsoft Office proficiency
- Training and mentoring
- Benefits and compensation management
- Compliance
- Payroll Administration
- Benefits Administration
Timeline
Human Resources Manager
South Central Regional Medical Center
05.2024 - Current
Payroll and Benefits Coordinator
South Central Regional Medical Center
06.2019 - 04.2024
Payroll Manager
South Central Regional Medical Center
02.2010 - 05.2019
Accounts Payable Manager
South Central Regional Medical Center
04.2008 - 01.2010
Cash Office Supervisor
Lowe's
03.2005 - 03.2008
Cash Office Associate
Winn-Dixie Stores Inc.
08.2001 - 02.2005
Bachelor of Science - Accounting
University of Southern Mississippi
Associate of Applied Science - Business
Jones County Junior College
High School Diploma -
Stringer Attendance Center
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