Hope Morikawa

Work History

Kings County

02.2017 - 05.2020

Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues
Aided in the development of training materials, contributing to the ongoing education of team members and improved performance outcomes.
Managed complex schedules to coordinate travel, meetings, and events for organizations.

Hanford Hyundai

05.2015 - 05.2017

Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Generated new business with marketing initiatives and strategic plans.
Represented company and promoted products at conferences and industry events.
Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Kept meticulous client notes and updated account information in company databases.
Spearheaded initiatives aimed at improving customer retention rates by proactively addressing concerns before they escalated into larger issues.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Drove sales by developing multi-million dollar contract sales.

Hanford Chamber Of Commerce

09.1998 - 10.2011

Established foundational processes for business operations.
Negotiated favorable contracts with suppliers and vendors, ensuring cost-effective procurement processes.
Identified new revenue generation opportunities to maximize bottom-line profitability.
Streamlined operations for improved efficiency, reducing overall costs and increasing profitability.
Built productive relationships with industry partners and competitors to support strategic business objectives.
Developed and executed comprehensive marketing campaigns, driving significant growth in customer base.
Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
Implemented strong financial controls, ensuring accurate reporting and solid decision-making capabilities.

Allmeroth Family

05.2020 - Current

Guided clients through major life events, such as retirement planning and estate management, with expert advice and support.
Provided comprehensive support to clients during major life events, such as retirement planning or estate management.
Assisted clients in navigating complex financial decisions, such as retirement planning and estate management.
Aligned project goals with company objectives, ensuring a cohesive approach to real estate management and growth.
Oversaw household staff recruitment and training processes, ensuring optimal performance levels were achieved across all areas of estate management.
Demonstrated strong clinical skills in wound care management, IV therapy administration, and monitoring vital signs for early detection of potential complications.
Improved efficiency by assisting with weekly inventory counts and reporting discrepancies to management teams.
Established strong relationships with vendors, negotiating favorable contract terms for equipment procurement and supply management.
Leveraged advanced Excel skills to create custom reports that aided in decision-making processes related to accounts receivable management.
Provided expert consultation for physicians and other healthcare professionals regarding best practice guidelines in nursing care management.
Educated patients on disease management techniques, empowering them to take control of their health outcomes.