HOPE COLLINS
Kingston Springs,Tennessee
Summary
Goal-oriented human resources professional, successful at planning business strategies, integrating policies, and improving performance in diverse areas. Focused on implementing updates to increase employee morale, business efficiency, and cost savings. Prepared to offer several years of progressive experience to make a lasting impact on company operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director HR Administration
Crown Bakeries, LLC
Nashville, TN
03.2021 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth for 1700 employees
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Cultivate strong relationships with department managers, field HR and Leadership to improve HR policy, Employee Relations, Compliance programs and training on Crown Bakeries standards.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality
- Strengthened financial health with rigorous cost control measures and revenue enhancement strategies
- Implement and ensure HR strategies align across multi-state locations.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Design and communicate operationally compliant HR processes for critical business objectives, including the monitoring of compensation programs, HRIS systems implementations, and performance management.
- Spearheaded the development and launch of new products or services.
Human Resources Business Partner
Manatee Memorial Hospital
Bradenton, FL
01.2018 - 01.2021
- Developed the HR function for a hospital organization during a period of rapid growth and transition from 1,500 to 4,000 across four counties and two states.
- Managed complex employee relations issues to promote a healthy workplace culture.
- Managed a team of Operational HRBPs, HR Generalists, and Benefits Specialists.
- Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
- Partnered with senior leaders on organizational development initiatives for continued growth.
- Actively monitored industry trends and best practices to maintain cutting-edge HR strategies.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Developed strategies to increase employee retention rates by implementing new rewards programs or improving working conditions.
- Advised senior management on best practices related to talent acquisition, onboarding process and employee engagement activities.
- Conducted investigations into complaints or issues raised by employees or managers regarding HR matters.
- Audited processes to verify use of non-discriminatory practices in hiring, termination and layoff decisions.
- Maintained compliance with state and federal employment laws and regulations.
- Executed critical HR performance management, talent development and workforce planning.
Director Human Resources
Acute Medical Hospital
Sarasota, FL
01.2011 - 01.2021
- Streamlined recruitment processes for increased efficiency and reduced time to hire.
- Developed strategic partnerships with local universities to create a pipeline of qualified candidates for internships and entry-level positions
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Provided guidance on labor law compliance issues such as FMLA, ADA, LOA etc.
- Created and implemented employee retention strategies.
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
- Provided updates on HR policy changes to employees to satisfy compliance with state laws.
- Conducted investigations and assisted with handling employee complaints involving affirmative action and EEOC to promote an equitable workplace.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Negotiated favorable benefits packages with vendors, ensuring optimal coverage at cost-effective rates.
- Implemented succession planning strategies to prepare for future organizational growth and change.
- Managed complex employee relations issues, fostering a positive workplace culture, and reducing legal risks.
Education
Bachelor of Science - Business Administration
University of Cincinnati
Cincinnati, OH06.2004
Skills
- Strategic Planning
- Employee Relations
- Legal and Regulatory Compliance
- Proactive leader
- Organizational development
- Project management
- Process improvement
- Operations management
- Budget management
Certification
SHRM Certified HR Professional
NSLD (The National Society of Leadership and Success) Certified Member
Timeline
Director HR Administration
Crown Bakeries, LLC
03.2021 - Current
Human Resources Business Partner
Manatee Memorial Hospital
01.2018 - 01.2021
Director Human Resources
Acute Medical Hospital
01.2011 - 01.2021
Bachelor of Science - Business Administration
University of Cincinnati
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