Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Hope Nicole Alvarado

Dallas,TX

Summary

Human resources professional with extensive background in developing and executing HR strategies that align with business objectives. Known for strong focus on team collaboration and achieving results through effective talent management and employee development. Reliable and adaptable, possessing key skills in organizational development and performance management, ensuring productive and cohesive workforce.

Overview

11
11
years of professional experience

Work History

Start-Up Payroll Administrator

Transdev Transportation
10.2023 - Current
  • Calculated payroll deductions by accurately using ADP and processed payroll to meet preset requirements with payroll deadlines.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
  • Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
  • Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
  • Prepared detailed reports on payroll activities for management review, highlighting areas requiring improvement or attention.
  • Developed custom spreadsheets that improved efficiency when calculating commissions, bonuses, or other special pay circumstances.
  • Optimized payroll operations, introducing automated systems for better tracking of employee hours and overtime.

Human Resources Manager

Virgin Hotel
04.2022 - 03.2023
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
  • Maintained payroll and benefits for employees in various hotel department, diminished financial discrepancies through expert program management.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and Virgin culture.
  • Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.

Human Resources Specialist

Marriott Inc.
08.2018 - 10.2020
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Conducted approvals of hourly employee timecards, transmission to HRIS for payroll processing
  • Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
  • Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
  • Developed Employee Engagement Committee.
  • Collaborated with department managers to identify staffing needs and create strategic recruiting plans.

Financial Accounting Specialist

Holiday Inn
03.2016 - 07.2018
  • Enhanced financial accuracy by performing reconciliations, adjusting journal entries, and maintaining updated records.
  • Processed daily settlement of accounts payable to facilitate prompt payment processing.
  • Prepared monthly budgets, financial forecasts, and reporting for the entire property.
  • Supervised weekly check runs, verifying posting into M3 accounting software.
  • Contributed to successful audits by preparing detailed schedules, providing supporting documentation, and addressing auditor inquiries promptly.
  • Supported month-end closing activities by completing tasks accurately within tight deadlines, ensuring timely reporting of financial results.

Housekeeping Administrative Assistant

Hilton Hotels
05.2014 - 12.2015
  • Maintained submission for a total of 35 housekeepers' timecards to be processed for bi-weekly payroll
  • Organized weekly department inventory count, Preparation of bi-weekly department supply order
  • Answered incoming department calls and dispatched guest requests to operational staff on duty
  • Coordinated all department functions and meetings

Education

Bachelor of Business Administration - Management

University of North Texas At Dallas
Arlington, TX
05-2026

Associates of Science -

Dallas College
Dallas, TX
05.2023

Skills

  • HR leadership
  • Strong HR strategy: employee engagement, development
  • Benefits and compensation management
  • HRIS management programs: ADP Workforce Now, Oracle Kronos, Exponent HR
  • Expert in payroll process
  • Skilled in payroll policy implementation

Languages

Spanish
Native or Bilingual

Timeline

Start-Up Payroll Administrator

Transdev Transportation
10.2023 - Current

Human Resources Manager

Virgin Hotel
04.2022 - 03.2023

Human Resources Specialist

Marriott Inc.
08.2018 - 10.2020

Financial Accounting Specialist

Holiday Inn
03.2016 - 07.2018

Housekeeping Administrative Assistant

Hilton Hotels
05.2014 - 12.2015

Associates of Science -

Dallas College

Bachelor of Business Administration - Management

University of North Texas At Dallas

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Hope Nicole Alvarado