Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hope Pires Adames

Boston,MA

Summary

I see my self as a highly-motivated employee with desire to take on new challenges. i have a strong work ethic, adaptability, and exceptional interpersonal skills. i always take my time to leran my job , adept at working effectively unsupervised and quickly mastering new skills. I do my best to giving every customer a positive and memorable experience,a business-minded professional tackling any job task with gusto and precision, demonstrating positive attitude and readiness to adapt to different situations.

Overview

9
9
years of professional experience

Work History

Sailor

US Navy Reserves
Boston, MA
11.2023 - Current
  • Worked with cross-functional teams to achieve goals.
  • Managed household errands and other essential duties.
  • Reported any discrepancies or malfunctions with equipment to senior officers immediately upon discovery.
  • Conducted watch duties to ensure the security of the vessel while underway.
  • Provided assistance in maintaining a clean and safe working environment throughout the ship.

Sous Chef

Yvonne's Breakfast and Lunch
Boston, MA
06.2019 - Current
  • Conducted regular performance reviews with line cooks while providing constructive feedback where necessary.
  • Checked quality of food products to meet high standards.
  • Supervised food preparation staff to deliver high-quality results.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Created a positive work environment by encouraging teamwork among staff members.
  • Maintained accurate records for cost analysis purposes.

CEO

Phoenix wrap
Boston, MA
06.2021 - 06.2023
  • Managed executive team members to ensure successful execution of projects in a timely manner.
  • Negotiated contracts with vendors to secure competitive pricing for goods or services.
  • Developed and implemented strategic business plans to increase company profitability.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Hired, trained and mentored sales and marketing staff dedicated to employing Google AdWords, Google Analytics, and other SEO techniques and metrics sources.
  • Cultivated relationships with external organizations to build partnerships that benefited both parties.
  • Developed strategies for improving customer service standards throughout the company.

Assistant Manager

B.GOOD
Boston, MA
06.2015 - 02.2016
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

High School Diploma -

Brighton High School
Brighton, MA
06-2016

Skills

  • Time Management
  • Customer Service
  • Organization
  • Calm Under Pressure
  • Team Leadership
  • Negotiation
  • FLUENT IN [Portuguese, Spanish, Creole, English]
  • Communication and Interpersonal Skills
  • Creative design
  • Performance Improvement
  • Staff Management
  • Employee Motivation
  • Team building
  • Attention to Detail

Languages

English
Full Professional
Portuguese
Full Professional
Spanish
Professional
creole
Native/ Bilingual

Timeline

Sailor

US Navy Reserves
11.2023 - Current

CEO

Phoenix wrap
06.2021 - 06.2023

Sous Chef

Yvonne's Breakfast and Lunch
06.2019 - Current

Assistant Manager

B.GOOD
06.2015 - 02.2016

High School Diploma -

Brighton High School

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Hope Pires Adames