- Offering time and support to shelters for the homeless, women, and animals
- Getting involved in local advocacy groups to promote positive change in the community
- Fundraising Events
- Reading
- Documenting and sharing travel experiences
- Creative Writing
- Music
Hope Powell
Columbia,MO
Summary
Dynamic professional with experience in fast-paced Retail environments. Expertise in customer engagement and relationship building, enhancing overall customer satisfaction. Proven ability to leverage transferable skills in team-driven settings, contributing to organizational success. Prepared to embrace new challenges and deliver impactful results.
Overview
2
2
years of professional experience
Work History
Seasonal Sales Associate
Victoria's Secret & PINK
11.2025 - Current
- Enhanced customer satisfaction by providing tailored product recommendations.
- Maintained appealing merchandise displays to drive customer engagement.
- Processed transactions accurately using Point-of-Sale systems.
- Supported efficient inventory management through stock organization and replenishment.
- Cultivated customer relationships to encourage repeat business and loyalty.
- Resolved customer inquiries and issues effectively to ensure satisfaction.
Student Parking Ambassador
University of Missouri System
09.2025 - 11.2025
- Ensured timely waste collection by operating vehicles efficiently and safely.
- Maintained compliance with safety protocols during daily waste collection operations.
- Performed routine inspections and maintenance for optimal vehicle performance.
- Addressed resident inquiries courteously, enhancing community relations and service satisfaction.
- Implemented effective waste separation practices, promoting recycling within community routes.
- Monitored waste bin levels, optimizing collection frequency and route efficiency.
Team/Crew Member
Sonic Drive In
06.2025 - 08.2025
- Achieved project goals through effective collaboration with team members.
- Trained new hires on company policies and best practices for efficiency.
- Fostered a positive work environment by maintaining open communication with team.
- Assisted teammates during busy periods, ensuring workload balance and support.
- Delivered exceptional customer service, enhancing overall dining experiences.
- Efficiently processed customer orders, ensuring accurate entry in POS system.
Crew Member
McDonald's
09.2023 - 03.2025
- Enhanced customer satisfaction by providing exceptional service during orders.
- Ensured food safety by maintaining cleanliness and operating kitchen equipment properly.
- Prepared high-quality food items following standardized recipes for consistency.
- Streamlined drive-thru operations, reducing customer wait times significantly.
- Collaborated with team members to maintain smooth operations during busy shifts.
- Trained new crew members on customer service standards and procedures.
Education
High school diploma -
Mark Twain Sr. High School
Center, MO05-2025
Bachelor of Arts - Political Science
University of Missouri
Columbia, Missouri, MO05-2029
Bachelor of Science - Economics
University of Missouri
Columbia, Missouri, MO05-2029
Skills
- Reliable and punctual
- Problem-solving skills
- Excellent people skills
- Teamwork and collaboration
- Customer service
- Goal oriented
- Flexible schedule
- Complex Problem-solving
Interests
Timeline
Seasonal Sales Associate
Victoria's Secret & PINK
11.2025 - Current
Student Parking Ambassador
University of Missouri System
09.2025 - 11.2025
Team/Crew Member
Sonic Drive In
06.2025 - 08.2025
Crew Member
McDonald's
09.2023 - 03.2025
High school diploma -
Mark Twain Sr. High School
Bachelor of Arts - Political Science
University of Missouri
Bachelor of Science - Economics
University of Missouri