Hope ramirez

Interview patients in person and phone to determine their medical coverage or eligibility, create patients charts, enter patients demographics, verify medical coverage by using appropriate Portal (LA Care, Health Net, Medical), scan patients information into the system, create MRN Patient Card, book patient appointments, verify appointments, cancel appointment for Primary Care Clinics, Patient Portal, heavy date entry, 10 key, customer service, worked in urgent care both High Desert and South Valley as needed Make/cancel/reschedule Pediatric appointments, refer patients to patient advice line after pre reg patients, scan calls to sent to appropriate clinics. Prescreened patients prior to patients appointments, made reminder calls, logged information from reminder calls in to a log sheet with dates and comments.

Surgery Center, covered as needed, checked in patients, verified patient information, created patient surgery charts, notified surgery nurses of patients arrival, checked pre-op, kept a calm happy front atmosphere.

HUB Clinic worked there for approximately 6 months, maintaining the front window, preparing patients charts, screening Foster Parents for the appropriate legal paperwork, work closely with the nurses, doctors and social worker on site. book Initial Intake Appointments, canceled , rescheduled as necessary, scanned all legal documents as well a foster parent information into the system. Made appointment reminder calls, ran Gateways for temporary medical coverage.