Summary
Overview
Work History
Education
Skills
References
Certification
Personal Information
Skills
Timeline
Generic

Hope Reney

Orange

Summary

Organized and dependable professional with proven ability to manage multiple priorities effectively. Demonstrates strong administrative, organizational, and customer service skills, enhancing operations through accurate recordkeeping and timely problem resolution. Committed to contributing to team goals while pursuing continuous learning and growth in the industry. Excels in fast-paced environments with exceptional time management capabilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Dickeys Barbecue
Orange
10.2022 - Current
  • Managed daily operations to ensure smooth functioning of the restaurant, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and restaurant opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Transportation Services

Garrison Construction
Lake Charles, LA
09.2020 - 09.2022
  • Coordinating and managing the safe and efficient movement of people, materials, and equipment to and from construction sites.
  • Coordinated transportation services for off-site appointments or outings, prioritizing safety and comfort for all involved parties.
  • Improved customer satisfaction by providing timely, safe, and efficient transportation services.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.

Tool Room Technician

Zachry Group
Westlake
10.2019 - 03.2020
  • Prepares and maintains periodic inventory of tools and equipment, manually and using computer
  • Receives, unpacks, and stores tools and equipment and requisition stock to replenish inventory
  • Delivers tools or equipment to workers, manually or using a hand truck occasionally
  • Marks and identifies tools and equipment using an identification tag, stamp, or electric marking tool
  • Ensures issued tools are in good working condition and that defective tools are surveyed and disposed of in accordance with established procedures
  • Maintains files and reports of lost, broken, and discarded tools and monitors for accuracy, frequency, and search efforts
  • Maintains and repairs minor deficiencies on shop tools
  • Performs other job-related duties as assigned
  • Ensures consistent and reliable on-site attendance

Scaffold Builder Helper

Apache
02.2018 - 10.2019
  • Maintained tools and equipment in good working condition.
  • Optimized resource allocation through effective inventory management, ensuring adequate availability of necessary supplies.
  • Collaborated with team members to complete scaffold construction on time, maintaining project schedules.
  • Assisted in the efficient assembly of scaffold systems for various construction projects.

Paint Helper

CITGO
12.2017 - 02.2018
  • Kept painting equipment well-maintained, increasing longevity and reducing repair costs for the company.
  • Upheld company reputation through professionalism, strong work ethic, and dedication to customer satisfaction.
  • Completed jobs within deadlines while maintaining high-quality standards in all aspects of work performed.
  • Collaborated with team members on large-scale projects, streamlining workflow for increased efficiency.

Warehouse Worker

Eagle RailCar Services
01.2015 - 12.2017
  • Receive parts, inspect and receipt into inventory
  • Stock parts into their designated locations.
  • Identify, parts, or supplies to maintain stock levels.
  • Keep an accurate account of inventory.
  • Maintain documentation of requisitions.
  • Monitor and verify the delivery of parts.
  • Conduct inspections to ensure quality.
  • Fulfill customer requests for ordering parts.
  • Identify defective parts and issue replacements.
  • Accurately identify parts needed for customer.
  • Effectively communicate with customers via phone and in person

Education

High School Diploma - General Studies

West Orange Stark High School
Orange, TX
05-1996

Skills

  • Inventory management
  • Cash control
  • Customer service
  • Employee training
  • Staff scheduling
  • Food safety
  • Tool inventory management
  • Quality assurance
  • Scaffold assembly
  • Equipment maintenance
  • Painting techniques
  • Surface preparation
  • Time management

References

Stiffon Ethridge Safety Manager- 409-308-9925

Ventrail Baker Safety Director- 770-371-9318

Malaysia Golden- Scaffold Foreman CITGO- 409-474-9783

Certification

  • OSHA 30

Personal Information

Skills

  • Customer service
  • Safety Protocols
  • Process Control
  • Teamwork

Timeline

Restaurant Manager

Dickeys Barbecue
10.2022 - Current

Transportation Services

Garrison Construction
09.2020 - 09.2022

Tool Room Technician

Zachry Group
10.2019 - 03.2020

Scaffold Builder Helper

Apache
02.2018 - 10.2019

Paint Helper

CITGO
12.2017 - 02.2018

Warehouse Worker

Eagle RailCar Services
01.2015 - 12.2017

High School Diploma - General Studies

West Orange Stark High School

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