Mail Clerk
Lowe's Corporate Store Support Center
Mooresville, NC
2022 - Current
- Received, sorted and organized incoming letters and packages.
- Applied appropriate postage to outgoing mail using mailing labels.
- Identified undeliverable mail and applied to return to sender.
- Weighed items using electronic scale to calculate shipping costs.
- Placed letters in individual mail slots for internal staff pickup.
- Processed outgoing shipments to meet requirements of delivery providers such as USPS, UPS and FedEX.
- Responded to internal employees' questions about mail services, products and delivery choices.
- Answered telephones, directed calls and took messages.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Picked up and moved packages and items using hand trucks and pallet jacks.