Hope Rosemon
Kirbyville,TX
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Silsbee Oaks Health Care
Silsbee, TX
03.2022 - 12.2023
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Cleaned and sanitized patient rooms according to established protocols.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Participated in educational programs related to nursing assistant skills development.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Distributed drinking water and nourishment to residents.
Office Clerk
Entergy
Kirbyville, TX
07.2008 - 03.2022
- Greeted customers, answered inquiries, and directed them to the appropriate department.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Processed incoming and outgoing mail daily.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Organized office supplies and maintained an inventory of stock items.
- Prepared invoices for customers based on their orders and payment terms.
- Received payments from customers via cash or credit card transactions.
- Assisted with the preparation of presentations by gathering data from various sources.
- Updated customer accounts information in the database system accurately.
- Ensured compliance with company policies regarding record keeping procedures.
- Resolved customer complaints promptly and professionally.
- Participated in team meetings to discuss progress on projects or new initiatives.
- Kept office records organized and supplies well-stocked for optimal team performance.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Contacted customers regarding account updates and potential problems.
Education
LVN - Nursing
Tyler County Nursing Program
Woodville, TX12-2024
High School Diploma -
Newton High School
Newton, TX05-2008
Skills
- Patient-focused care
- Documenting behaviors
- Bedside manner
- Patient care
- Compassionate
- Electronic charting
- Range of motion exercises
- Data management
- Records administration
- Office management software
- Inbound calls
- Database entry
- Data entry
- Billing support
Certification
- CNA
References
References available upon request.
Timeline
Certified Nursing Assistant
Silsbee Oaks Health Care
03.2022 - 12.2023
Office Clerk
Entergy
07.2008 - 03.2022
LVN - Nursing
Tyler County Nursing Program
High School Diploma -
Newton High School
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