Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hope Ruiz

Molalla,OR

Summary

Dedicated team player with a focus on customer satisfaction and safety, strong communication skills, support efficient operations, and issue resolution. Committed to learning and contributing to company goals through collaboration and attention to detail.

Overview

7
7
years of professional experience

Work History

Retail Sales Team Member

Tractor Supply Company
Molalla, Oregon
08.2024 - Current
  • Ensured high-quality customer service by quickly responding to inquiries and concerns.
  • Assisted customers over the phone regarding store operations, product information, and placing orders.
  • Managed customer complaints in a professional manner while following established company policies and procedures.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Managed inventory levels, organized displays, and arranged merchandise to promote sales.

Barn Assistant

Amethyst Performance Horses
Oregon City, Oregon
10.2018 - 08.2021
  • Supported training of new staff in the care and feeding of horses, and performing barn duties.
  • Helped with grooming and preparing horses for training sessions.
  • Ensured all safety protocols were followed when working with animals.
  • Assisted with organizing events such as horse shows, summer camp, and riding lessons.

Education

High School Diploma -

Oregon City Service Learning Academy
Oregon City, OR
06-2024

Skills

  • Inventory management
  • Customer relationship building
  • Problem solving
  • Written and verbal communication
  • Professionalism and courtesy
  • Regulatory compliance
  • Complaint and issue resolution

References

References available upon request.

Timeline

Retail Sales Team Member

Tractor Supply Company
08.2024 - Current

Barn Assistant

Amethyst Performance Horses
10.2018 - 08.2021

High School Diploma -

Oregon City Service Learning Academy