Hope Sagrillo

Adept at multitasking and conflict resolution, I enhanced guest satisfaction at Chelsea Corner by streamlining seating processes and efficiently managing reservations. Leveraging skills in customer service and complex problem-solving, I consistently maintained a professional demeanor under pressure, contributing to a notable improvement in dining experience. Professional hospitality expert prepared to excel in guest relations and service excellence. Skilled in managing reservations, greeting guests warmly, and maintaining organized front-of-house environment. Strong emphasis on teamwork, adaptability, and delivering consistent, high-quality results. Exceptional communication, multitasking abilities, and positive attitude ensure welcoming and efficient experience for all guests. Hospitality professional with background in creating seamless and enjoyable dining experiences for guests. Known for effectively managing guest interactions, reservations, and seating arrangements while maintaining positive and organized environment. Team-oriented with focus on collaboration and adaptability to meet changing needs and ensure guest satisfaction. Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.

• First Aid Certification - American Red Cross.
• ServSafe Alcohol Certification - National Restaurant Association.