Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

Hope Schaible

Santa Monica,ID

Summary

Customer-oriented Store Manager offering over 7 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Store Manager

ISPIRE public company
Venice, CA
06.2023 - 06.2024
  • Developed strategies to maximize sales and profitability.
  • Organized promotional events to increase product awareness.
  • Implemented efficient systems for tracking stock movement.
  • Assessed operational efficiency of the store's departments.
  • Provided feedback on marketing campaigns to improve effectiveness.
  • Developed and implemented event plans including budgeting, scheduling, site selection, vendor contracts, and logistics.

Barista

La La Land Kind Cafe
Santa Monica, CA
12.2022 - 06.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Monitored inventory levels of supplies and restocked when necessary.

Stylist Assistant

Micheal Sparks Design
Santa Monica, CA
02.2023 - 06.2023
  • Recommended appropriate products for customers based on individual needs.
  • Observed professional etiquette when communicating with clients in person or over the phone.
  • Provided feedback to other team members during group training sessions.
  • Performed shampooing services for customers with a variety of hair types.

Store Associate

Trader Joe's
Santa Monica, CA
06.2022 - 11.2022
  • Provided cash register operations and handled customer payments.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Organized store displays to ensure maximum visibility of products.
  • Addressed customer complaints in a professional manner.

Stylist

Redline Barber Shop
Westerville, OH
02.2022 - 05.2022
  • Created custom looks for clients based on their individual style, body type, and personality.
  • Developed relationships with vendors and suppliers to obtain the best prices for products.
  • Coordinated photoshoots to showcase the latest fashion trends.
  • Maintained records of client purchases and services rendered.

Stylist Apprentice

Modern Male Spa
Dublin, Ohio
06.2021 - 02.2022
  • Assisted experienced stylists in hair coloring, styling, and cutting services.
  • Provided customer service to clients by answering questions and addressing concerns.
  • Demonstrated the proper use of tools such as scissors, combs, curling irons, blow dryers, and flat irons.
  • Organized and cleaned work areas before and after each appointment.

Store Associate

Pacsun
Easton, Ohio
01.2021 - 06.2021
  • Assisted customers with product selection, pricing and availability.
  • Provided cash register operations and handled customer payments.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Organized store displays to ensure maximum visibility of products.

Front Desk Receptionist

Superkick Sports Complex
Lewis Center, Ohio
04.2019 - 09.2019
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Provided administrative support such as filing documents, photocopying and scanning materials.

Easton Center Lemonaide Stand

Elizabeth Link
Easton, Ohio
05.2018 - 08.2018
  • Greeted customers and provided them with product information.
  • Organized the display of products in an attractive manner.
  • Recorded sales transactions accurately into the point-of-sale system.
  • Assisted customers with questions regarding store layout, product location, and pricing.
  • Maintained cleanliness of work area by sweeping, mopping, dusting, and disposing of trash.

Education

High School Diploma -

Delaware Area Career Center
Delaware, OH
05-2021

Skills

  • Partnership Building
  • Operational budgeting
  • Project Management
  • Promotional planning
  • Store Merchandising
  • Budget Administration
  • Customer Service Management
  • Talent Recruitment
  • Retail Inventory Management
  • Loss Prevention
  • Supply Ordering
  • Strategic thinker

Affiliations

  • Stilt walking
  • Motorcycles
  • Snowboarding
  • Camping
  • Photography

Accomplishments

  • Graduated With Honors

Certification

  • Cosmetology
  • Motorcycle
  • CPR & First AID

Languages

English
Professional

Timeline

Store Manager

ISPIRE public company
06.2023 - 06.2024

Stylist Assistant

Micheal Sparks Design
02.2023 - 06.2023

Barista

La La Land Kind Cafe
12.2022 - 06.2024

Store Associate

Trader Joe's
06.2022 - 11.2022

Stylist

Redline Barber Shop
02.2022 - 05.2022

Stylist Apprentice

Modern Male Spa
06.2021 - 02.2022

Store Associate

Pacsun
01.2021 - 06.2021

Front Desk Receptionist

Superkick Sports Complex
04.2019 - 09.2019

Easton Center Lemonaide Stand

Elizabeth Link
05.2018 - 08.2018

High School Diploma -

Delaware Area Career Center

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Hope Schaible