HOPE SCHUYLER
Glendora,USA
Overview
3
3
years of professional experience
Work History
Dog Bather
Beebes Bubbles Mobile Pet Grooming
01.2025 - 06.2025
- Followed detailed instructions provided by pet owners regarding their pets' specific needs.
- Inspected nails and fur coats for any signs of infection or infestation before proceeding with baths.
- Assisted in cleaning and sanitizing tubs and equipment after each use to ensure proper hygiene.
- Performed animal grooming duties, such as washing, brushing, cutting nails and cleaning ears.
- Answered telephones and scheduled appointments.
- Provided excellent care for pets while they were being bathed, dried and brushed out.
- Gained knowledge of canine anatomy and behavior through hands-on experience.
Smoothie Barista
Juice n' Bowls
03.2024 - 03.2025
- Followed safety protocols when handling food products, including proper storage techniques.
- Provided suggestions to customers based on their preferences or dietary restrictions when necessary.
- Trained new staff members on smoothie bar operations procedures.
- Monitored stock levels of fresh fruits, vegetables, syrups for smoothie bar operations.
- Consistently met daily production goals set by management.
- Operated blenders and other kitchen equipment safely and efficiently.
- Developed knowledge of menu items and ingredients to answer customers' questions accurately.
- Scrubbed and polished counters, steam tables, and other equipment, and cleaned glasses, dishes, and fountain equipment.
- Received payment from customers for orders and processed cash and credit card transactions accurately with POS system.
- Prepared and served juices and blended drinks.
Assistant Manager
Jersey Mikes
03.2022 - 03.2024
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Resolved customer complaints and handled refunds and returns to promote satisfaction.
- Established clear communication channels between staff members to ensure smooth workflow throughout the store.
- Ensured compliance with all applicable laws regarding health codes, labor regulations, and safety standards.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
- Communicated with customers to address questions, concerns, and needs and provide quality customer service.
Education
High School Diploma -
K-12
01.2021
Skills
- Sanitation practices
- Money handling
- Detail-oriented
- Resolving complaints
- Time management
- Adaptability and flexibility
Timeline
Dog Bather
Beebes Bubbles Mobile Pet Grooming
01.2025 - 06.2025
Smoothie Barista
Juice n' Bowls
03.2024 - 03.2025
Assistant Manager
Jersey Mikes
03.2022 - 03.2024
High School Diploma -
K-12
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