Hope Smith
Mayville
Summary
Dynamic Produce Manager with a proven track record at L&D Produce, enhancing customer satisfaction and strengthening profits through waste reduction and efficient team workflows. Skilled in retail inventory management and customer service, adept at fostering collaborative environments and implementing streamlined inventory processes. Achieved significant shrinkage control, underscoring a blend of strategic purchasing and interpersonal skills.
Overview
2026
2026
years of professional experience
Work History
Produce Manager
L&D Produce
02.2022 - Current
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
- Maintained safety standards throughout the department, ensuring compliance with local regulations and company policies.
- Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
- Purchased produce following guidelines of marketing plan.
- Improved produce department efficiency by implementing streamlined inventory management processes.
- Maintained produce area and kept produce storage area clean and sanitary.
- Assisted customers with questions or concerns regarding produce items, providing knowledgeable advice on storage tips and recipe suggestions when needed.
- Priced produce to achieve margin and sales goals.
Produce Manager
Andy's Quality Market
03.2024 - 07.2024
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Maintained produce area and kept produce storage area clean and sanitary.
- Coordinated closely with other departments within the store, fostering a collaborative environment focused on customer satisfaction and overall success.
- Assisted customers with questions or concerns regarding produce items, providing knowledgeable advice on storage tips and recipe suggestions when needed.
Sales Associate
Marshalls
09.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Home Health Aide
Wellspring Lutheran Services
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Education
Associates - Business Administration
Southern New Hampshire University
Hooksett, NHSkills
- Documentation
- Behavioral management
- Data entry
- Customer service
- Retail inventory management
- Purchasing and planning
Timeline
Produce Manager
Andy's Quality Market
03.2024 - 07.2024
Produce Manager
L&D Produce
02.2022 - Current
Sales Associate
Marshalls
09.2021 - 01.2022
Home Health Aide
Wellspring Lutheran Services
Associates - Business Administration
Southern New Hampshire University
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