Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hope Stafford

Coldwater,MI

Summary

Enthusiastic Administrative Assistant with 10 yeas experience. I am very detailed oriented and organized with excellent communication skills. Experience with insurance billing, medical records, patient registration, appointment scheduling, clerical , and medical receptionist. In addition, I also have 15 yeas of experience in the following: Retail management, customer service, scheduling, inventory.

Overview

8
8
years of professional experience

Work History

Patient Registration Representative

Oaklawn Hospital
10.2022 - Current


  • Reduced wait times for patients by consistently processing registrations promptly and efficiently for all outpatient labs, x rays scheduled MRI's, CT's, Ultrasound's, Cardiology, Nuclear medicine, infusion procedures and all inpatient/outpatient surgeries.
  • Verified all patient demographics and insurance coverage while practicing HIPPA privacy laws.
  • Crossed trained ER registration and The Women's diagnostic center.
  • Primary trainer of all new registrars, collection of co payments , balance cash drawer, data entry, medical terminology, and ordering of all department supplies.
  • Customer service while promptly and appropriately handle all patient inquires .

Medical Billing Clerk

Pro Medica Hospital
06.2018 - 05.2019
  • Processing medical claims including, worker compensation, VA, medicaid, and auto claims while following all HIPPA privacy laws. Verified all patient demographics along with insurance information.
  • Appointment scheduling, data entry, and filling all medical record.
  • Collected payments and applied to patient accounts.

Billing Specialist

Pro Medica Hoppital
09.2017 - 05.2018

Education

Associates Degree - Asssociates in Medical Billing/Coding

Med Tech
Fort Wayne, IN
04-2011

Skills

  • Medical Office Experience
  • Insurance Verification
  • Medical Billing
  • Data Entry
  • Cerner, Athena, Optum, Epic
  • HIPPA
  • Hospital Experience
  • Medical Receptionist
  • Medical Collection
  • CPT Coding
  • Medical Records
  • Medical Terminology

Timeline

Patient Registration Representative

Oaklawn Hospital
10.2022 - Current

Medical Billing Clerk

Pro Medica Hospital
06.2018 - 05.2019

Billing Specialist

Pro Medica Hoppital
09.2017 - 05.2018

Associates Degree - Asssociates in Medical Billing/Coding

Med Tech

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