Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hope Stevens

Pontotoc,Mississippi

Summary

Resourceful pharmacist with several years of experience in reviewing prescriptions to process and dispense medications. Talented in coordinating with pharmacy staff to prioritize urgent requests while simultaneously driving accuracy, safety and confidentiality of patient information. Expert communicator when working closely with staff, numerous patients, administrators and healthcare professionals.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Pharmacist

CVS Pharmacy
Pontotoc, MS
05.2010 - Current
  • Maintained records of patient profiles, including drug allergies, medications and medical histories.
  • Advised customers on non-prescription medications such as over-the-counter drugs, herbals and nutritional supplements.
  • Performed administrative duties such as updating patient information or submitting insurance claims forms.
  • Reviewed prescriptions for accuracy and completeness prior to dispensing.
  • Ordered, labeled, compounded and dispensed prescribed medications.
  • Verified accuracy of prescription labels before dispensing medications.
  • Provided medication counseling to patients on the proper use and potential side effects of their medications.
  • Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
  • Consulted with patients to explain medication use, side effects and dosage directions as prescribed.
  • Administered immunizations and vaccinations according to established protocols and guidelines.
  • Maintained accurate patient medication profiles, including allergies, conditions, and concurrent medications.
  • Supervised pharmacy technicians and support staff in daily operations to ensure compliance with regulatory standards.
  • Ensured strict adherence to pharmacy laws, regulations, and standards, including controlled substances management.
  • Utilized pharmaceutical software to manage inventory, process prescriptions, and monitor drug interactions.

Pharmacy Manager

Super sav on/Total Care/Family Pharmacy
Tupelo/Pontotoc, MS
03.1998 - 05.2010
  • Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
  • Supervised and provided guidance to pharmacy technicians in the preparation and distribution of medication orders.
  • Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
  • Conducted quarterly reviews of employees' performance against established goals.
  • Reviewed prescriptions for accuracy prior to filling to ensure patient safety.
  • Ordered, received and maintained adequate levels of pharmaceuticals while monitoring expiration dates to prevent waste.
  • Assisted in resolving conflicts between staff members in a professional manner.
  • Ensured that all prescription information was accurately entered into computer system for billing purposes.
  • Resolved customer inquiries concerning their prescriptions, insurance coverage, pricing or other related issues.
  • Dispensed medications after reviewing and interpreting prescriptions from healthcare providers.
  • Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Managed weekly schedules and requests for leave.
  • Trained pharmacy interns and newly hired technicians.
  • Ordered supplies needed for pharmacy and kept tabs on inventory levels.
  • Ordered inventory on weekly basis to meet anticipated demand and reduce backorders.
  • Secured drugs against theft, loss, or mismanagement by setting and enforcing effective procedures.
  • Oversaw work activities, performance and service quality of pharmacy staff.
  • Communicated with patients with compassion while keeping medical information private.

Pharmacist

Super-Sav-On Drugs
Tupelo, MS
03.1995 - 03.1998
  • Maintained records of patient profiles, including drug allergies, medications and medical histories.
  • Advised customers on non-prescription medications such as over-the-counter drugs, herbals and nutritional supplements.
  • Managed the daily operations of a retail or hospital pharmacy.
  • Reviewed prescriptions for accuracy and completeness prior to dispensing.
  • Ordered, labeled, compounded and dispensed prescribed medications.
  • Verified accuracy of prescription labels before dispensing medications.
  • Provided medication counseling to patients on the proper use and potential side effects of their medications.
  • Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
  • Checked prescriptions for proper contents and labeling.
  • Consulted with patients to explain medication use, side effects and dosage directions as prescribed.
  • Recommended over-the-counter medications for patients after assessing symptoms.
  • Ensured strict adherence to pharmacy laws, regulations, and standards, including controlled substances management.
  • Worked with pharmacy technicians to expedite urgent requests.

Staff Pharmacist

Baptist Memorial Hospital
Columbus, MS
01.1994 - 03.1995
  • Compounded non-sterile preparations such as ointments, creams or suspensions when necessary.
  • Monitored medication stock levels to ensure timely replenishment of supplies.
  • Prepared sterile products according to USP 797 standards using aseptic technique.
  • Maintained accurate records of patient profiles, medications and inventories.
  • Ensured compliance with state laws, regulations and professional standards related to pharmacy practice.
  • Provided medication counseling to patients on proper use, side effects and potential drug interactions.
  • Managed the filling and dispensing of prescriptions in accordance with established policies and procedures.
  • Collaborated with physicians, nurses and other healthcare professionals to optimize patient care outcomes.
  • Reviewed physician orders for appropriateness prior to dispensing medications.
  • Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
  • Dispensed and delivered patient medications to patients throughout hospital.
  • Collaborated with physicians to provide patients with high quality and cost-effective medications.
  • Oversaw compounding of special medications to meet unique patient needs, following precise formulas and protocols.
  • Assisted in the selection, dosing, and administration of medications based on patient-specific factors.
  • Engaged in health promotion and disease prevention activities, including public health campaigns and screenings.
  • Dispensed drugs in hospital environments.
  • Worked with pharmacy technicians to expedite urgent requests.

Education

Bachelor of Science - Pharmacy

University of Mississippi
University, MS
12-1993

Associate of Arts - Pharmacy (Pre-Pharmacy)

Itawamba Community College
Fulton, MS
05-1990

High School Diploma -

South Pontotoc High School
Pontotoc, MS
05-1988

Skills

  • Regulatory Compliance
  • Verifying inventory
  • Delegating assignments
  • Supervising technicians
  • Interpreting orders
  • Overseeing pharmacy operations

Certification

  • Immunizing Pharmacist

Timeline

Pharmacist

CVS Pharmacy
05.2010 - Current

Pharmacy Manager

Super sav on/Total Care/Family Pharmacy
03.1998 - 05.2010

Pharmacist

Super-Sav-On Drugs
03.1995 - 03.1998

Staff Pharmacist

Baptist Memorial Hospital
01.1994 - 03.1995

Bachelor of Science - Pharmacy

University of Mississippi

Associate of Arts - Pharmacy (Pre-Pharmacy)

Itawamba Community College

High School Diploma -

South Pontotoc High School

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Hope Stevens