Hope Valadez
Ogden,UT
Summary
Dedicated and adaptable sales representative with over 5 years of experience in Sales, Lead Development, Account Management, and Customer Service that learns quickly and can produce numbers in a short period of time. Bubbly personality, sure to add great culture to any team.
Overview
7
7
years of professional experience
Work History
Reddit Mid Market Business Development Rep
MarketStar
06.2023 - Current
- Managed a large book of business of Mid Market companies with over $100 Million + in revenue.
- Developed business pipeline using cold and warm techniques.
- Expanded business through effective network development, identifying new, and prospective clients.
- Experience speaking with C level clients.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns via the platform.
Google Pixel Lead Development Representative
MarketStar
07.2022 - Current
- Met with customers to discuss wireless needs for their business.
- Collaborated closely with other sectors of the organization to help nurture qualified leads I have passed on.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Qualcomm Lead Development Representative
Martketstar
11.2021 - 07.2022
- Responsible for handling and further qualifying new and long term Qualcomm customers to be handed off to distribution and further supported by the appropriate teams.
- Used SalesForce, Marketo, and Outreach to handle current portfolio and prospective leads.
- Communicated with leadership teams by spearheading regular meetings to discuss objectives.
HelloSign Chat Representative
MarketStar
08.2021 - 11.2021
- Receive Inbound chats of customers regarding HelloSign products.
- Qualify Customers for specific HelloSign products and pass leads to be worked by appropriate teams.
- Work closely with HelloSign clients to provide feedback and insights on a weekly basis.
- Maintain and surpass quotas of chats per day, customer surveys, and quality enablement reviews.
Dropbox Inbound Sales Representative
MarketStar
06.2019 - 08.2021
- Received Inbound chats and calls from customers regarding the Dropbox Business products.
- Asked open ended questions to then provide the best solution and close sales.
- Achieved and surpassed monthly sales goals by offering a great customer experience and ensuring to understand each customers needs.
- Creating and running reports via SalesForce.
Dropbox Experiments Representative
MarketStar
12.2018 - 06.2019
- Test, or experiment, new processes or tools that potentially offer promising results in terms of revenue and overall customer experience.
- Focused on engaging Leads, obtaining a firm understanding of their needs, and educating them on features.
- Account Management, - Responsible for the whole APAC region Book of Business
- Worked independently with minimal supervision.
Prestige Beauty Advisor
Ulta Salon And Cosmetics
12.2016 - 05.2020
- Taught customers how to apply makeup and recommended optimal products.
- Maintained in-depth knowledge of company brand to best serve customers and drive sales.
Education
High School Diploma -
-
03.2016
Skills
- Account Management
- B2B Sales, SMB, and Mid Market Sales
- Proficient in SalesForce, Microsoft, Martketo, ZoomInfo, Google Workspace, Power BI, Gong, and Outreach
- Excellent verbal and communication skills
- Goal orientated
- Conflict resolution
- Adaptability
- Customer Service
- Prospecting and Qualifying
Timeline
Reddit Mid Market Business Development Rep
MarketStar
06.2023 - Current
Google Pixel Lead Development Representative
MarketStar
07.2022 - Current
Qualcomm Lead Development Representative
Martketstar
11.2021 - 07.2022
HelloSign Chat Representative
MarketStar
08.2021 - 11.2021
Dropbox Inbound Sales Representative
MarketStar
06.2019 - 08.2021
Dropbox Experiments Representative
MarketStar
12.2018 - 06.2019
Prestige Beauty Advisor
Ulta Salon And Cosmetics
12.2016 - 05.2020
High School Diploma -
-
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