Hope Verdino
Summary
Forward-thinking Assistant Director generates high-quality work. Leverages tenacious approach and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Assistant Director of Day Habilitation
Developmental Disabilities Institute
Smithtown, NY
02.2024 - Current
Assistant Director of Day Habilitation
SCO Family of Services
Dix Hills, NY
12.2021 - Current
- Under the direction of the Vice President of I/DD Service, provides leadership and oversight to multiple day programs located in Nassau County, Suffolk County and the Bronx
- Oversee operations of site based and without walls programs
- Oversee fiscal operations and maintain program budgets, assisted with budget preparations and monitors report of operations
- Interview and hire Supervisory level staff
- Ensure timely billing in accordance with agency guidelines and OPWDD regulations
- Maintain close relationships with families, advocates, other agency departments and with the DDRO/OPWDD.
Program and Community Coordinator
Adults and Children with Learning and Developmental Disabilities, ACLD
Bethpage, NY
12.2016 - 12.2021
- Under the direction of the Day Service Administrator
- Maintain billing and documentation standards
- Advisor for Self-Advocacy Council
- Maintain CQL standards.
Residential Administrator
Adults and Children with Learning and Developmental Disabilities, ACLD
Bethpage, NY
02.2016 - 12.2016
- Under the direction of the Assistant Residential Director
- Oversaw all aspects of group homes in my caseload, four IRAs ranging from six to twelve beds, including financial, medical and behavioral support teams to ensure quality supports are provided
- Participate in internal surveys and assist with state audits
- Hiring and training of management level staff
- Provide support and supervision to Residential Managers and Direct Support Professionals
- Maintained fiscal integrity of sites by monitoring and maintaining spending levels as well as use of staff overtime
- Ensure all documents for billing are reviewed, approved and processed in a timely manner, through Medisked (Life Plans- Hab Plans, daily and monthly notes) and are maintained accordingly at each residence
- Liaison to other departments within the agency and maintain relationships with family and community members
- Coordinate and attend clinical and team meetings.
Residential Compliance Facilitator
Adults and Children with Learning and Developmental Disabilities, ACLD
Bethpage, NY
10.2015 - 02.2016
- Under direction of the Residential Administrator/Director, ensures residential group homes are run in accordance with agency and state regulations
- Participated in self-survey/internal audits as well as implementation of plans of corrective action to ensure ongoing regulatory compliance
- Conducted in-house audits of physical plant, submitting work requests as needed, residents’ finances, staff trainings/supervisions, Medicaid documentation with emphasis on clinical books and ISPs being current and correct
- Assisted with training of residential staff
- Ensured monthly paperwork as outlined in the manager’s monthly checklist is completed appropriately
- Reviewed and approve billing documentation through Medisked
- Attended staff, clinical and team meetings
- Served as QIDP.
Family Support Services Weekend Respite Supervisor
School for Language and Communication Development
Glen Cove, NY
03.2013 - 09.2015
- Supervised weekend respite program for children, ages 3-15, on the Autism spectrum
- Supervised staff including scheduling to maintain adequate ratios, payroll, interview/hiring, training
- Screened potential program participants to increase capacity and processed necessary paperwork for admittance.
Day Habilitation Program Coordinator
School for Language and Communication Development
Glen Cove, NY
11.2012 - 09.2015
- Supervised Program Without Walls Group Day Habilitations in Long Island and Queens
- Screened potential program participants to increase capacity and processed applications and paperwork through CHOICES
- Attended transition fairs
- Responsible for creating and implementing day habilitation plans and person centered valued outcomes
- Liaison between outside agencies/service providers, internal departments, families and upper management
- Coordinated volunteer opportunities in the community
- Supervised of program all aspects of staffing
- Served as QIDP
- Conducted investigations.
Team Leader
Maryhaven Center of Hope
Port Jefferson Station, NY
04.2007 - 11.2012
- Supervised the daily activities of a site-based day habilitation
- Responsible for creating and implementing day habilitation
- Served as QIDP
- Supervision of program staff including maintaining accurate paperwork and documentation, schedules, training, disciplinary actions and payroll
- Liaison between outside agencies/service providers, internal departments, families and upper management
- Kept Program Director apprised of day to day occurrences
- Coordinated volunteer opportunities in the community.
Education
Master’s of Science - Health Care Policy and Management
State University of New York, Stony Brook University
01.2012
Bachelor’s of Science - Psych-Bio
Long Island University, Southampton College
01.2002
Skills
- CPR/First Aid Certified
- Strategies for Crisis Intervention/Prevention Revised (SCIP-R) Certified
- Personal Outcome Measures interviewer
- Innovations/Pathways to Employment Training
- Electronic record keeping: Medisked, Therap, Precision Care, UltiPro, Kronos
- Regulatory Compliance
- Staff Development
- Program coordination
- Staff Coordination
- Human Resources
- Recruitment and hiring
- Staff Management
- Meeting facilitation
- Financial Management
Timeline
Assistant Director of Day Habilitation
Developmental Disabilities Institute
02.2024 - Current
Assistant Director of Day Habilitation
SCO Family of Services
12.2021 - Current
Program and Community Coordinator
Adults and Children with Learning and Developmental Disabilities, ACLD
12.2016 - 12.2021
Residential Administrator
Adults and Children with Learning and Developmental Disabilities, ACLD
02.2016 - 12.2016
Residential Compliance Facilitator
Adults and Children with Learning and Developmental Disabilities, ACLD
10.2015 - 02.2016
Family Support Services Weekend Respite Supervisor
School for Language and Communication Development
03.2013 - 09.2015
Day Habilitation Program Coordinator
School for Language and Communication Development
11.2012 - 09.2015
Team Leader
Maryhaven Center of Hope
04.2007 - 11.2012
Master’s of Science - Health Care Policy and Management
State University of New York, Stony Brook University
Bachelor’s of Science - Psych-Bio
Long Island University, Southampton College
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