Hope Walters
Grand Rapids,MN
Summary
Dynamic House Coordinator at Lutheran Services of MN, skilled in team leadership and performance evaluation. Successfully enhanced resident care through effective scheduling and transportation coordination, fostering community engagement. Proven ability to motivate staff and implement training programs, ensuring compliance with health and safety standards while maintaining a safe living environment.
Overview
18
18
years of professional experience
Work History
House Coordinator
Lutheran Services of MN
10.2006 - 05.2024
- Evaluated employee performance regularly, offering constructive feedback and opportunities for professional growth.
- Maintained detailed records of resident information including personal histories, dietary preferences, allergies, medication schedules.
- Maintained a safe and comfortable living environment by enforcing house rules and addressing any maintenance issues promptly.
- Coordinated transportation arrangements for residents'' medical appointments, social engagements, or other necessary outings.
- Collaborated with healthcare professionals to ensure residents received appropriate medical care and support services.
- Enhanced communication among team members with regular staff meetings and clear documentation of resident needs.
- Fostered a sense of community among residents through the organization of social events and activities.
Education
Blackduck High School
Blackduck, MNCosmetology Certificate - Cosmetology
Bemidji Beauty School
Bemidji, MN10-1995
Skills
- Meal preparation
- Scheduling coordination
- Training and mentoring
- Task assignment
- Staff training and development
- Team building
- Task delegation
- Staff motivation
- Employee evaluations
- Staff scheduling
- Performance evaluation
- Performance improvements
- Staff evaluations
- Expense tracking
- Data archiving
- Team performance management
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Clear communication
- Organizational skills
- Team leadership
- Active listening
- Effective communication
- Employee training and development
- Timekeeping
- Team guidance and motivation
- Relationship building
- Team coordination
- Microsoft office
Timeline
House Coordinator
Lutheran Services of MN
10.2006 - 05.2024
Blackduck High School
Cosmetology Certificate - Cosmetology
Bemidji Beauty School
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