Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hope James Lim

Fresno,CA

Summary

Proven track record in enhancing operational efficiency and fostering team collaboration, demonstrated during tenure at Federal Express. Skilled in warehouse safety and customer service, I significantly reduced package damage rates and improved team performance. My ability to engage students and peers alike has cultivated a positive and inclusive learning environment, showcasing my problem-solving and empathy development skills.

Overview

8
8
years of professional experience

Work History

Package Handler

Federal Express
10.2021 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Team Member

McDonald's Restaurant
07.2020 - 12.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Teacher Assistant

Fresno Unified School District
06.2019 - 07.2019
  • Responded to student needs and questions promptly.
  • Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
  • Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
  • Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.

Peer Mentor

Fresno Unified School District
01.2017 - 05.2019
  • Conducted regular check-ins with mentees to monitor progress towards achieving their goals and to address any concerns or challenges faced along the way.
  • Developed strong relationships with mentees, fostering a positive learning environment.
  • Served as a role model for fellow students, demonstrating effective communication and problem-solving skills.
  • Enhanced peer understanding by providing one-on-one mentoring and support.
  • Promoted a sense of belonging among peers by fostering an inclusive atmosphere within the mentoring program''s activities and discussions.

Education

No Degree -

Center For Advance Research And Technology (CART)
Fresno, CA

No Degree -

Fresno City College
Fresno, CA
05.2025

High School Diploma -

Herbert Hoover Highschool
Fresno, CA
06.2019

Skills

  • Heavy Lifting
  • Warehouse Safety
  • Package unloading
  • Packaging
  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Student Engagement
  • Self-awareness
  • Empathy Development
  • Academic Support
  • Active Learning

Languages

Tagalog
Native or Bilingual

Timeline

Package Handler

Federal Express
10.2021 - Current

Team Member

McDonald's Restaurant
07.2020 - 12.2020

Teacher Assistant

Fresno Unified School District
06.2019 - 07.2019

Peer Mentor

Fresno Unified School District
01.2017 - 05.2019

No Degree -

Center For Advance Research And Technology (CART)

No Degree -

Fresno City College

High School Diploma -

Herbert Hoover Highschool
Hope James Lim