Hope Russell
Lexington,KY
Summary
-To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
-Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
-Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.
-Hostess with excellent communication skills to work effectively in fast-paced environments.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level hostess position. Ready to help the team achieve company goals.
Overview
2
2
years of professional experience
Work History
Shuckin' Shack Oyster Bar
Michael Mitchell
02.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Accommodated special seating requests for guests to enhance satisfaction.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Answered phone calls to take orders, give information, and document reservations.
Special Needs Nanny
Leah Douglass & Chris Douglass
08.2021 - 08.2023
- Transported children to and from activities using personal or family vehicle.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Helped children complete homework assignments and school projects.
- Encouraged children to be understanding and patient with others.
- Engaged with children on individual basis to build positive relationships.
- Established and maintained safe play environment for children.
- Offered respite care for families to support well-being and prevent burnout.
- Provided assistance to individuals with disabilities by helping with activities of daily living.
- Provided emotional support to enhance well-being and coping skills.
Education
Bachelor's - Merchandising, Apparel, And Textiles
University of Kentucky
Lexington, KY05.2027
High School Diploma -
Denmark High School
Alpharetta, GA05.2023
Skills
- Effective communication
- Reliability
- Adaptability
- Organizational skills
- Stress management
- Customer service excellence
- Cleanliness maintenance
- Time management
- Valid Driver's License
- Cleaning and Sanitation
- Organized Multi-Tasker
Timeline
Shuckin' Shack Oyster Bar
Michael Mitchell
02.2023 - Current
Special Needs Nanny
Leah Douglass & Chris Douglass
08.2021 - 08.2023
Bachelor's - Merchandising, Apparel, And Textiles
University of Kentucky
High School Diploma -
Denmark High School
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