Summary
Overview
Work History
Education
Skills
Certificatestrainingsawards
Timeline
Generic

Hopeson Pegu

Amesbury

Summary

Strong leader and problem - solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Willingness to learn and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Operations Supervisor Intern

TJX Companies
10.2023 - Current
  • Monitored key performance indicators, identifying areas for growth and improvement in operations.
  • Conducted regular audits of processes and procedures to maintain compliance with industry standards and regulations.
  • Optimized staff scheduling based on workload projections to ensure adequate coverage without unnecessary overtime expenses.
  • Increased customer satisfaction with timely order fulfillment through efficient inventory management.
  • Managed daily operations, ensuring smooth workflow while addressing any issues that arose promptly.


Operations Supervisor

YELLOW COOPERATION
01.2020 - 07.2023


  • Ensure efficient loading and unloading of trailers and productive pick-up and delivery of freight at customer locations
  • Maintain compliance with safety rules, government regulations, and company policies
  • Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
  • Improved supplier relationships through regular communication and collaboration to enhance overall service quality.
  • Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
  • Coordinate with transportation providers to ensure timely delivery of goods to customers while minimizing shipping costs.

Amazon Associate

AMAZON INC
11.2018 - 04.2020


  • Understand and follow all safety policies, prioritizing the well-being and security of employees and promoting a safe work environment
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Verified documentation and condition of freight to assure quality standards were achieved.


Education

Master of Business Administration (MBA) - Procurement

West Texas A&M University

Bachelor’s - Business Administration (Supply Chain Management & Logistics)

Purdue University Global
05.2023

Associate - Criminal Justice and Criminology

Purdue University Global
08.2021

Skills

  • Operations Management
  • Quality Assurance
  • Supply Chain Management
  • Leadership skills
  • Project Management
  • Logistics Management
  • Supplier Relationship Management
  • Production Planning
  • Transportation Management
  • Procurement
  • Continuous Improvement
  • Purchasing and planning

Certificatestrainingsawards

  • Google Project Management Certificate, 02/01/23
  • Lean Six Sigma (White Belt), 05/01/23

Timeline

Operations Supervisor Intern

TJX Companies
10.2023 - Current

Operations Supervisor

YELLOW COOPERATION
01.2020 - 07.2023

Amazon Associate

AMAZON INC
11.2018 - 04.2020

Master of Business Administration (MBA) - Procurement

West Texas A&M University

Bachelor’s - Business Administration (Supply Chain Management & Logistics)

Purdue University Global

Associate - Criminal Justice and Criminology

Purdue University Global

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