Hopkins Cathy

Handled sensitive documents and banking.

Answered several line phone calls.

Proof read estimates and bills.

Collected payments.

Managed personnel and did payroll.

Copied, scanned, filed, and solved problems.

Did all communications with vendors.

Greeted patients.

Verified insurance.

Checked in patients and directed to waiting area.

Multi line phone operator.

Made reminder calls and answered questions for patients.

Clerical work for supervisor.

Willing to learn and help.

Answered over 100 calls a day.

Answered customer questions in detail.

Resolved problems.

Entered and checked in the fishermen into their tournaments.

Mostly telephone job. Very courteous to customers. If I could not correct a problem, I directed to proper authority.

Made many on the spot decisions in accordance with my training.