Horace G. Fulton
Covington,Georgia
Summary
Results-oriented professional with over a decade of expertise in survey management, data analysis, and operational optimization. Seeking a Program Coordinator position at the Census Bureau to leverage leadership, statistical modeling, and process improvement skills to enhance program efficiency, workforce development, and data-driven decision-making.
Overview
11
11
years of professional experience
Work History
Lead CPS & ACS Survey Program Manager
Census Bureau
Atlanta GA, GS 1530,12 Step 4, 103,090
02.2021 - Current
- Directed ACS-HU program operations, achieving a 71% average response rate while staying under budget, generating a $300,000 surplus through efficient resource allocation
- Managed 60+ data quality assurance cases, ensuring compliance with operational standards and delivering accurate, reliable data
- Designed and implemented advanced survey methodologies for CPS and ACS, producing actionable insights to align data collection with organizational objectives and inform strategic decision-making
- Supervised and mentored survey teams, ensuring adherence to data security protocols, improving team performance, and fostering professional development
- Partnered with cross-functional teams, including production, recruiting, and survey design, to integrate survey findings into strategic initiatives and drive process innovation
Program Manager and Trainer
Census Bureau
Atlanta GA,
04.2018 - Current
- Trained over 500 field representatives across CPS and AHS, improving workforce proficiency and operational outcomes
- Mentored eight Regional Survey Managers, enhancing leadership capabilities and operational efficiency for CPS and ACS programs
- Designed statistical models to improve response rates, detect outliers, and optimize survey costs across programs
- Streamlined field monitoring processes through innovative templates, ensuring timely tracking of performance and costs
Supervisory Survey Manager
Census Bureau
Atlanta GA, GG 1530, 11 Step 4, 84,337
04.2018 - 02.2021
- Led CPS operations for the Atlanta region, securing a top national ranking for 24 consecutive months with an 86.34% response rate average
- Developed statistical tools to monitor field performance, identify cost outliers, and streamline processes, leading to regional adoption of innovative practices
- Piloted a virtual training process during the pandemic, successfully training 80+ field representatives, maintaining survey completion rates, and addressing critical workforce needs
- Ensured timely and accurate investigation of sFIT forms, upholding data quality standards and operational integrity
- Organized and delivered ASEC refresher training for over 500 participants, fostering program alignment and goal achievement
Lead Aviation Data Analyst
Marine Corps
Norfolk VA,{E-9 Master Gunnery Sergeant), 86,500
01.2014 - 09.2017
- Conducted extensive quantitative and qualitative statistical analysis to improve aircraft component reliability, supporting optimal logistical operations
- Produced comprehensive exception reports and KPI analytics to mitigate supply shortages, minimize DOH, and expedite deliveries
- Led cost reduction initiatives totaling over $19 million across the Future Years Defense Program budget by improving life-cycle sustainment
- Collaborated on enterprise-level initiatives involving IT development, process reengineering, and customer service improvement
Education
Master of Science (MS) - Logistics, Materials, and Supply Chain Management
Embry-Riddle Aeronautical University
01.2017
Bachelor of Science (BS) - Technical Management with a Minor in Logistics
Embry-Riddle Aeronautical University
01.2011
Skills
- SQL
- Tableau
- Power Query
- Advanced statistical tools
- Survey Operations
- Budget Optimization
- Process improvement
- Quality control measures
- Verbal and written communication
- Stakeholder engagement
- Training
- Mentoring
- Microsoft Teams
- Remote team management
- On-site team management
Accomplishments
- Received five Special Accomplishment Awards for exceptional contributions to survey innovation, performance, and leadership.
- Surpassed fundraising goals for the Combined Federal Campaign (CFC) by 20% while serving as a Keyworker and Event Planner, earning a Certificate of Achievement.
- Represented the Atlanta region on the CARMN Board and DICE Team, driving national survey strategies and operational improvements.
- Contributed to national process optimization as part of the ADFO Business Ecosystem (BE) Transition Team, enhancing data efficiency and workflow.
- Contributed to the MOJO Optimizer/Modeling system development team, enhancing system design and improving process efficiency for streamlined survey operations.
Militaryawards
- Meritorious Service Medal (2 awards)
- Navy and Marine Corps Commendation Medal
- Navy & Marine Corps Achievement Medal (2 awards)
- Presidential Unit Citation
- Armed Forces Expeditionary Medal (3 awards)
- Korean Defense Medal
- Sea Service Deployment Ribbon (10 awards)
- Multiple Letters of Appreciation and Letters of Commendation for outstanding service.
Timeline
Lead CPS & ACS Survey Program Manager
Census Bureau
02.2021 - Current
Program Manager and Trainer
Census Bureau
04.2018 - Current
Supervisory Survey Manager
Census Bureau
04.2018 - 02.2021
Lead Aviation Data Analyst
Marine Corps
01.2014 - 09.2017
Master of Science (MS) - Logistics, Materials, and Supply Chain Management
Embry-Riddle Aeronautical University
Bachelor of Science (BS) - Technical Management with a Minor in Logistics
Embry-Riddle Aeronautical University
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