Horace Godfrey

• Assessed expansion plans and presented costs to forecast trends and recommend changes.
• Boosted branch sales by developing and deepening customer loyalty through incentive programs.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
• Identified and capitalized on community business opportunities with effective networking.
• Assessed employee performance and developed improvement plans.
• Gathered and reviewed customer feedback to improve operations.
• Ended the year 2021 with more than triple the OPEBIDA number.

• Devised processes to boost long-term business success and increase profit levels.
• Partnered with vendors and suppliers to effectively manage and budget.
• Helped build and review master service agreements for work eligibility.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
• Reviewed shift reports to understand current numbers and trends.
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
• Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
• Monitored over 60 employees' day-to-day activities and made plans to rectify issues.

• Developed and initiated projects, managed costs, and monitored performance.
• Fostered relationships with customers to promote positive working relationships.
• Reined in project costs while meeting key milestones.
• Eliminated discrepancies in progress by reviewing performance, spend and timeline.
• Oversaw high profile projects for by planning, designing, and scheduling phases.
• Modified and directed project plans to meet organizational needs.
• Identified plans and resources required to meet project goals and objectives.
• Drove team success through shared vision and recognition of quality performance.
• Achieved project deadlines by coordinating with customers to manage performance.
• Adhered to budget requirements with excellent planning and consistent expense monitoring.
• Built successful project plans covering objectives, resources and staffing to meet schedules.
• Maintained open communication by presenting regular updates on project status to customers.

• Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
• Conducted future planning to obtain sufficient materials to accomplish mission.

Performed Vacuum Work, Hydroblasting, Sandblasting, Bin Whipping duties.