Horacio Luna
Summary
Accomplished Plumbing Supervisor with a proven track record at Lincoln Hill Construction, enhancing team safety and efficiency. Expert in commercial, industrial, and residential plumbing, with a knack for innovative problem-solving and exceptional customer service. Skilled repairs, boasting significant improvements in project compliance and client satisfaction. Dependable Plumbing Supervisor, dedicated team player and top performer consistently meeting project deadlines and budget goals. Knowledgeable about importance of quality work and preventive maintenance. Over 28 years of experience in residential, industrial and commercial plumbing.
Overview
27
27
years of professional experience
Work History
Plumbing Supervisor
Lincoln Hill Construction
01.2020 - Current
- Maintained high levels of safety awareness within the team by conducting regular toolbox talks and implementing best practices.
- Trained junior plumbers in advanced plumbing techniques, improving their skills and contributing to team success.
- Provided exceptional customer service through clear communication and prompt resolution of any project-related concerns.
- Provided technical expertise to troubleshoot complex plumbing problems in residential buildings.
- Conducted regular inspections on completed projects, ensuring compliance with industry codes and client satisfaction.
- Enhanced project efficiency by streamlining plumbing installations and maintenance processes.
- Implemented preventive maintenance programs, reducing emergency repairs and increasing system longevity.
Owner
Luna Plumbing
06.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Plumbing Service Technician
All American Mechanical Contractors
05.2004 - 06.2015
- Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
- Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
- Ensured all work met local building codes by staying current with regulations and guidelines.
- Improved client relations through clear communication regarding project progress updates or changes in scope as needed throughout the duration of a job order assignment.
- Installed various plumbing systems with accuracy and attention to detail, resulting in high-quality outcomes.
- Implemented preventative maintenance measures that reduced the likelihood of future system failures or complications for customers.
Plumber
Midtown Plumbing
07.1997 - 06.2004
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
Education
Cerritos College
Norwalk, CASantiago Canyon College
Orange, CAHigh School Diploma -
Paramount High School
Paramount, CA06.1995
Skills
- Commercial Service and repair
- Industrial plumbing service and repair
- Residential service, repair and installation
- Plumbing Codes Knowledge
- Water main repair
- Gas line thread, press and replacement
- Copper pipe solder, braze and press
- Sewer Hydrojetting
- Sewer machine from main line to top snake
- Sewer pipe repair and replacement
- Water heater repair and replacement
- sewer camera inspection and leak detection
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Plumbing Supervisor
Lincoln Hill Construction
01.2020 - Current
Owner
Luna Plumbing
06.2015 - Current
Plumbing Service Technician
All American Mechanical Contractors
05.2004 - 06.2015
Plumber
Midtown Plumbing
07.1997 - 06.2004
Cerritos College
Santiago Canyon College
High School Diploma -
Paramount High School
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