Overview
Work History
Education
Skills
Languages
Timeline
Generic

Horacio panizo

MIAMI BEACH,FL

Overview

40
40
years of professional experience

Work History

CAR DRIVER

Uber And Lyft
Miami, FL
10.2019 - Current
  • PEOPLE SKILL
  • Assisted passengers with loading and unloading their luggage.
  • Ensured vehicle was in proper working order before each journey.
  • Performed regular maintenance checks on the vehicle, such as oil changes and tire rotation.
  • Adhered to traffic laws and regulations while driving.
  • Inspected vehicles for mechanical items and safety issues.
  • Provided prompt transportation services to customers in a safe manner.
  • Responded to customer complaints in a timely manner.
  • Provided courteous customer service at all times during transportations services.
  • Provided assistance with directions when needed by passengers or customers.
  • Reported any incidents or accidents immediately upon occurrence.
  • Maintained delivery schedules without compromising safety.

Health Insurance Sales Agent

Florida Health Solution
Miami, FL
10.2000 - 09.2019
  • PEOPLE SKILL
  • Advised customers on health insurance coverage options, including premiums, deductibles, copays, and network providers.
  • Monitored clients' insurance coverages to ensure changing needs were met.
  • Interviewed prospective clients to obtain data about financial resources and needs.
  • Developed and implemented sales strategies to build relationships with potential clients.
  • Created presentations for prospective clients to showcase the benefits of our products.
  • Provided ongoing support for existing customers through phone calls, emails, and meetings.

Sales Manager

Westec Security Systems
Miami, FL
10.1996 - 10.2000
  • PEOPLE SKILL
  • Developed and implemented sales strategies to increase market share.
  • Identified and developed new markets for products or services.
  • Created and presented monthly reports to management on sales performance.
  • Established relationships with key clients, while maintaining existing customer base.
  • Developed and significantly grew assigned territory using strong engagement and marketing skills.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
  • Oversaw regional and local sales managers and staff.
  • Used change methodologies to increase sales and led projects for increased productivity.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Supported sales team members to drive growth and development.
  • Directed and coordinated products, services and sales activities.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Coached, developed and motivated team to achieve revenue goals.

Outside Sales Representative

Electrolux Home Products
MIAMI, FL
09.1992 - 10.1996
  • PEOPLE KILL

  • Researched potential clients, identified decision makers and developed relationships with them.
  • Gathered data on competitors' products, prices, and sales techniques.
  • Developed and implemented sales strategies to increase revenue.
  • Generated leads through cold calling, networking events, referrals.
  • Negotiated contracts with customers to close deals in a timely manner.
  • Recruited, hired and trained new hires to optimize profitability.
  • Analyzed sales space capacities based on system parameters, securing high stock availability.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Recognized security risks to properly handle situations.
  • Reset store displays for special events and seasonal merchandise changes.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.

Hair Salon Stylist

J C Penney Associates
Miami, FL
08.1988 - 09.1992

PEOPLE SKILL

  • Applied water or setting, straightening or waving solutions to hair.
  • Combed, brushed and sprayed hair or wigs to set style.
  • Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
  • Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
  • Trained or supervised other hairstylists, hairdressers and assistants.
  • Shampooed, conditioned and dried hair and scalp or hairpieces.
  • Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
  • Used curlers, rollers and curling irons to press and curl hair.
  • Developed new styles and techniques.
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
  • Responded to customer inquiries by phone, email, and in person.
  • Employed styling techniques and hair product routines specifically tailored to Afro-textured hair.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Followed updated techniques to color and treat hair and produce consistent results.
  • Performed special hair treatments, scalp massages and updated styling techniques to modernize and streamline services.
  • Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
  • Mentored new staff to enhance personal growth and increase productivity.

Limousine Driver

Devorah limousine & car service,inc
New York, NY NY
06.1984 - 08.1988
  • PEOPLE SKILL
  • Maintained a clean, presentable limousine interior and exterior to ensure customer satisfaction.
  • Provided courteous door-to-door service for clients in a timely manner.
  • Greeted customers upon arrival at their destination with professionalism and courtesy.
  • Operated vehicles with specialized equipment to transport and secure passengers with special needs.
  • Notified dispatchers or company mechanics of vehicle problems.
  • Followed regular schedule of pickups for individual customers and groups.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Arranged to pick up customers or groups.
  • Inspected vehicle and personally handled routine upkeep.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
  • Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Complied with traffic regulations to safely operate vehicles.
  • Followed safety regulations and state laws governing vehicle operation.
  • Transported high-value clients with professionalism and discretion.
  • Applied knowledge of GPS mapping and local traffic conditions to plan efficient, disruption-free routes.
  • Consistently provided friendly and fast service, resulting in high number of repeat clients and referrals.
  • Remained up-to-date on local attractions and points of interest that could be recommended to passengers.
  • Assisted with daily vehicle cleaning tasks such as vacuuming carpets and wiping down surfaces.
  • Monitored road conditions during trips to detect potential hazards or delays along the way.
  • Calculated estimated travel times based on current traffic conditions using navigation systems or maps.
  • Inspected vehicle's safety features prior to each trip, checking tire pressure, oil levels, brakes, and other mechanical components.

Education

Health Insurance Agent License

Health And Live Intitud
Miami, FL
11-1999

Hair Design And Cosmetic Degree

Hair Design Institute At Fifth Avenue
Brooklyn, NY
01-1987

High School Diploma -

Bernardino Rivadavia
Buenos Aires- Argentina
01-1972

Some College (No Degree) - FIRST YEAR OF PSYCHOLOGY

U B A UNIVERSITY
BUENOS AIRES -ARGENTINA

Skills

  • CAR DRIVING :
  • Passenger transport
  • Customer Service
  • Accident Prevention
  • Route Planning
  • Safety Requirements
  • Vehicle Maintenance
  • Passenger Safety
  • Strong driving record
  • -
  • CUSTOMER SERVICE :
  • Performance Goals
  • Listening Skills
  • Handling Customer Complaints
  • Team Collaboration
  • Excellent Communication
  • Conflict Resolution
  • Strong Work Ethic
  • Sales expertise
  • Client rapport
  • Customer consulting
  • Complaint resolution

Languages

English
Limited
Spanish
Full Professional

Timeline

CAR DRIVER

Uber And Lyft
10.2019 - Current

Health Insurance Sales Agent

Florida Health Solution
10.2000 - 09.2019

Sales Manager

Westec Security Systems
10.1996 - 10.2000

Outside Sales Representative

Electrolux Home Products
09.1992 - 10.1996

Hair Salon Stylist

J C Penney Associates
08.1988 - 09.1992

Limousine Driver

Devorah limousine & car service,inc
06.1984 - 08.1988

Health Insurance Agent License

Health And Live Intitud

Hair Design And Cosmetic Degree

Hair Design Institute At Fifth Avenue

High School Diploma -

Bernardino Rivadavia

Some College (No Degree) - FIRST YEAR OF PSYCHOLOGY

U B A UNIVERSITY
Horacio panizo