Horecia Daley
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant
Huntersville Novant Health
Charlotte, NC
01.2024 - 11.2024
- Monitored and recorded vital signs, such as temperature, blood pressure, pulse, and respiration rate
- Ensuring accurate and up-to-date patient information
- Preparing each patient's room with necessary items such as blankets, pillows, medical equipment and toiletries
- Transferring patients with low mobility from wheelchair to bed
- Turning or adjusting patients in bed to prevent bedsores
- In-depth understanding of patient care policies and regulations
Certified Nursing Assistant
Peak Resources of Charlotte
Charlotte, NC
09.2022 - 09.2024
- Assisted patients with activities of daily living such as, oral care, bathing, dressing and hair care
- Assisted the nurse on duty with head-to-toe skin assessments
- Answered calls for help and observe changes in a patient's condition or behavior
- Preformed daily routine vital sign checks
- Assisted with feeding patients of varying consistency levels
- Assisted with transferring via Hoyer lift, sit-to-stand and stand-and-pivot
- Performed light housekeeping, errand runs, etc.
Customer Service Representative
RemEx
Raleigh, NC
02.2021 - 09.2022
- Oversaw a team of four members responsible of 60+ outbound calls daily
- Managed on average 75+ inbound calls daily regarding patient information
- Utilized company computer software to input patient data
- Reviewed patient billing and medical information
Pharmacy Technician
Walgreens
Raleigh, NC
12.2019 - 03.2022
- Verify the accuracy of a patient's information
- Counted prescription medication
- Receive prescription electronically or manually and filled prescriptions, as per MD orders
- Recorded medical histories via phone while complying with HIPAA regulations
- Processed patients' insurance claims
Certified Nursing Assistant
Sunrise Senior Living
Yonkers, NY
03.2017 - 12.2019
- Assisted patients with activities of daily living such as, oral care, bathing, dressing and hair care
- Assisted the nurse on duty with head-to-toe skin assessments
- Answered calls for help and observe changes in a patient's condition or behavior
- Preformed daily routine vital sign checks
- Assisted with feeding patients of varying consistency levels
- Assisted with transferring via Hoyer lift, sit-to-stand and stand-and-pivot
- Proform light housekeeping, errand runs, etc.
Education
Certified Nursing Assistant -
ABC Training Center
Bronx, NY01.2020
High School Diploma -
Explorations Academy
The Bronx, NY06-2015
Associate of Science -
ECPI University
CharlotteSkills
- CPR/AED certified
- Microsoft Office
- Point Click Care
- Matrix
- Epic
- Ability to handle multiple tasks in high intensity environments
- Strong patient relations and service skills
- Vital signs monitoring
References
Available upon request
Timeline
Certified Nursing Assistant
Huntersville Novant Health
01.2024 - 11.2024
Certified Nursing Assistant
Peak Resources of Charlotte
09.2022 - 09.2024
Customer Service Representative
RemEx
02.2021 - 09.2022
Pharmacy Technician
Walgreens
12.2019 - 03.2022
Certified Nursing Assistant
Sunrise Senior Living
03.2017 - 12.2019
Certified Nursing Assistant -
ABC Training Center
High School Diploma -
Explorations Academy
Associate of Science -
ECPI University