HORTENCIA ALVAREZ-LEMUS
Summary
Self-motivated Coordinator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
20
20
years of professional experience
Work History
Coordinator
HomeGoods
04.2018 - Current
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment..
- Coached employees through day-to-day work and complex problems.
Assistant Manager
Popeye's Chicken
01.2005 - 04.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
Compton High School
Compton, CA06.1999
Skills
- Customer Service
- Relationship Building
- Work Planning and Prioritization
- Team Leadership
- Staff Development and Training
- Handling Complaints
Timeline
Coordinator
HomeGoods
04.2018 - Current
Assistant Manager
Popeye's Chicken
01.2005 - 04.2018
High School Diploma -
Compton High School
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