Hortencia Garza
San Antonio,TX
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
17
17
years of professional experience
Work History
Housekeeping Supervisor
Accurate Maid Services
10.2021 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Managed laundry sorting, washing, drying, and ironing.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
Private Caregiver
Private Client
09.2014 - Current
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Administered medication as directed by physician.
- Entertained, conversed, and read aloud to keep patients mentally alert.
Marketer
Saint Benedicts Home Health
06.2011 - 09.2013
- Identified appropriate marketing channels and target customers for campaigns.
- Wrote engaging and successful marketing, advertising, and website copy.
- Developed campaigns and specific marketing strategies for clients.
- Conducted research to analyze customers' behavior, preferences and purchasing habits.
Receiving Clerk
Walmart
08.2006 - 02.2010
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Collaborated with other departments to resolve potential incoming shipment issues.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
Education
Certification - Medical Assistant
Texas Careers LLC
Laredo, TX09.2001
High School Diploma -
United South High School
Laredo, TX05.1995
Skills
- Organize Work Schedules
- Inspect Work
- Inventory Restocking
- Corrective Actions
- Patron Satisfaction
- Health and Safety Compliance
- Motivate Staff
- Budget Administration
- Quality Improvement
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Housekeeping Supervisor
Accurate Maid Services
10.2021 - Current
Private Caregiver
Private Client
09.2014 - Current
Marketer
Saint Benedicts Home Health
06.2011 - 09.2013
Receiving Clerk
Walmart
08.2006 - 02.2010
Certification - Medical Assistant
Texas Careers LLC
High School Diploma -
United South High School
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